This seller: https:***store********?spm*a*g*s.********.*.*.*c****d*fX...

GetHuman-skleton's Problem With a Seller issue with AliExpress from April 2020

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The issue in GetHuman-skleton's own words
This seller: https:***store********?spm*a*g*s.********.*.*.*c****d*fXZQJV**Is intentionally selling goods as * or *TB external hard drives, I purchased one of these items and found it to only be **gb. I looked back through reviews and questions for other items in the store to find that other customers have experienced the same issue. **According to The Consumer Protection from Unfair Trading Regulations **** (CPRs) prohibit traders from misleading consumers by falsely describing products. 'Product' is defined very broadly and includes: goods. services.**This means that they are breaking UK consumer law and as Ali Express are facilitating this seller. You as a proxy are also breaking the law.**I was told that if i returned the item I would receive a refund. However this is an additional cost that I will have to pay. **As the seller is operating illegally. I do not feel that I should have to pay additional costs to receive a refund.**I expect a full response within * days .(**rd April ****) before I will submit evidence to UK trading standards. I would like to remind you that as you are facilitating illegal trading. This could result in Ali Express being unable to trade within the UK.

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Problem With a Seller issue
Reported by GetHuman-skleton
Apr 16th, 2020 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 17222 others
0 customers following this


GetHuman-skleton started working on this issue
Apr 16th, 2020 8:53am

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