I mistakenly ordered a train from the "Grandwish Men's Store" on October **, I immediat...

GetHuman-steluta's customer service issue with AliExpress from October 2019

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The issue in GetHuman-steluta's own words
I mistakenly ordered a train from the "Grandwish Men's Store" on October **, I immediately closed the order and asked for the money back. I paid the train with ***, ** LEI.*Now I see that you have only repaid part of the total amount, the account seems to have transferred the money in * installments. That is, they entered twice the amounts of **, ** LEI. That is, **.** * **.** * ***.** LEI.*WHERE are the rest of the money ?? Still missing **.** LEI.*WHY didn't I get all the money I paid for the order with?*I do not agree with this FARSA and it is not fair to draw from the client's money.*I'm waiting for the answer and the rest of the money back.*I attach the link here*https:**trade.aliexpress.com*order*detail.htm?spm*a*g*s.*******.*.*.*e***c*dsbLfyC&orderId******************And COPY-PASTE the page*Order Number:******************Status:*Closed*Reminder:*The buyer has canceled this order. Reason for Cancellation: Other reasons*Add To Cart*OrderFinancial*Store: Grandwish Men's Store Contact Seller*Contact Name: MOSNEAG STELA*Address: Str. REVOLITIEI, no. **-**, Stairs B, Floor *, Apartment *** ARAD, ROMANIA, Romania*Zip Code: *******Mobile: ***********Goal:*Fax:*Product Details Price Per Unit Quantity Order Total Status*Grandwish Casual Tracksuit Mens Set Winter Brand Two Piece Sets All Cotton Inner Fleece Male Thick Hooded Jacket * Pants, DA****Color: Blue*Size: XXXL*(Grandwish Men's Store)* $ **.** * piece $ **.** Canceled Order*China Post Registered Air Mail*Estimated Delivery Time: **-** Days*Will be shipped within (Business days) * Days*Product Amount Shipping Cost Total Amount*US $ **.***US $ *.***US $ **.**

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AliExpress

Customer service issue
Reported by GetHuman-steluta
Oct 26th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 36083 others
0 customers following this

Timeline

GetHuman-steluta started working on this issue
Oct 26th, 2019 6:26am