Supplier not replying and issue is pending - *Hello Order time: **:** Jul. ** **** for...

GetHuman2617047's customer service issue with AliExpress from March 2019

Help with my AliExpress issue
The issue in GetHuman2617047's own words
Supplier not replying and issue is pending - *Hello Order time: **:** Jul. ** **** for my order ************** After several mails,sms and visit , I thought I lost my money. But i have received the order finally yesterday **th march ****.** But shame to tell you that its is in scratch, pathetic non working condition and not only that its came in a paper envelope without any box, charger or headset. Now i need a solution from aliexpress for a refund and take back this order.
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AliExpress

Customer service issue
Reported by GetHuman2617047
Mar 28th, 2019 - a mon ago
I have an issue with AliExpress too
Fixed
Seen by 7 customers so far
Similar issue to 16711 others
0 customers following this
Items needed
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Timeline
GetHuman2617047 started working on this issue
Mar 28th 3:43pm
GetHuman2617047 indicated the issue is not fixed yet.
Mar 29th 4:08pm
GetHuman2617047 indicated the issue is not fixed yet.
Mar 31st 4:56pm