Newly Arrived at Airbnb reservation to discover roof had leaked all over floor with wat...

GetHuman6491009's customer service issue with AirBnB from August 2021

Help with my AirBnB issue
The issue in GetHuman6491009's own words
Newly Arrived at Airbnb reservation to discover roof had leaked all over floor with water everywhere. Host (Vacasa) says they will send someone out to “take a look.”

GetHuman6491009 did not yet indicate what AirBnB should do to make this right.

How GetHuman6491009 fixed the problem
Called Airbnb support from online support prompt
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AirBnB

Customer service issue
Reported by GetHuman6491009
Aug 21st, 2021 - 3 months ago
Fixed
Seen by 7 customers so far
Similar issue to 6125 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth

Timeline

GetHuman6491009 started working on this issue
Aug 21st 9:35pm
GetHuman6491009 confirmed the issue is fixed. Hooray!
Aug 22nd 2:04am

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