Last night I received a security code texted to me from Airbnb. I do not have an Airbn...

GetHuman5823390's customer service issue with AirBnB from March 2021

Help with my AirBnB issue
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Before contacting them, items GetHuman5823390 may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman5823390's own words
Last night I received a security code texted to me from Airbnb. I do not have an Airbnb account. Please contact me to explain how my number can be associated with someone else's account. I will give you my phone number when someone actually contacts me with a way to speak directly to someone about this. Thank you.

GetHuman5823390 did not yet indicate what AirBnB should do to make this right.

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AirBnB

Customer service issue
Reported by GetHuman5823390
Mar 9th, 2021 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 6661 others
0 customers following this

Timeline

GetHuman5823390 started working on this issue
Mar 9th 1:58pm
GetHuman5823390 indicated the issue is not fixed yet.
Mar 9th 6:16pm
GetHuman5823390 indicated the issue is not fixed yet.
Mar 9th 6:17pm