I have already tried to get assistance through chat* however, I do not want to give my...

GetHuman5177156's customer service issue with AirBnB from August 2020

Help with my AirBnB issue
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Before contacting them, items GetHuman5177156 may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman5177156's own words
I have already tried to get assistance through chat* however, I do not want to give my credit card information in order to get an answer.**I have been trying to reserve an airbnb but with no success. Several times I have tried to create an account in order to make a reservation but I am unable to because my husband's information comes up that has old phone information, etc. I need assistance in creating an account that will override his old information, which is automatically referenced. I have been trying for at least a half hour and am extremely frustrated. Trying to get in touch with someone has been very trying too. I hope that I am successful this time by having someone call me.

GetHuman5177156 did not yet indicate what AirBnB should do to make this right.

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How Do I List My Property on Airbnb?How Do I Reach a Customer Service Rep from Airbnb?How Do I Contact Support from Airbnb?How Do I Report Fraud to Airbnb?How Do I Recover My Airbnb Account?
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Customer service issue
Reported by GetHuman5177156
Aug 19th, 2020 - 6 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 8962 others
0 customers following this

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