Hello, I made a booking for TWO guest from *th to **th December for a room in Sheffield...

GetHuman-darmiedr's customer service issue with AirBnB from December 2018

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The issue in GetHuman-darmiedr's own words
Hello, I made a booking for TWO guest from *th to **th December for a room in Sheffield United Kingdom. After booking was done, card details entered and receipts was sent, the host Shanin Jahangir with link https:**www.airbnb.com*users*show********* sent an email later stating the room was not suitable for two. Now if I cancel I will lose over £*** for an error that wasn’t my fault. Kindly assist and help cancel without losing funds. I recently found that customers have had the same complaints in his review. Please kindly assist.
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AirBnB

Customer service issue
Reported by GetHuman-darmiedr
Dec 3rd, 2018 - 6 mons ago
I have an issue with AirBnB too
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Seen by 3 customers so far
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Timeline
GetHuman-darmiedr started working on this issue
Dec 3rd, 2018 8:10am