Franklin booked * guests but I just met * people staying in Airbnb just checked in lat...

GetHuman1335598's customer service issue with AirBnB from October 2018

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The issue in GetHuman1335598's own words
Franklin booked * guests but I just met * people staying in Airbnb just checked in late last night , please advise HOW to get additional charge for * th person ?
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AirBnB

Customer service issue
Reported by GetHuman1335598
Oct 12th, 2018 - 2 mons ago
I have an issue with AirBnB too
Not resolved
Seen by 6 customers so far
Similar issue to 4248 others
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Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman1335598 started working on this issue
Oct 12th 10:50pm