I just booked an apartment in Paris. I received two text messages from you saying you c...

GetHuman-jillpalt's customer service issue with AirBnB from September 2018

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The issue in GetHuman-jillpalt's own words
I just booked an apartment in Paris. I received two text messages from you saying you couldn’t confirm my ID. I'm confused if we're confirmed or not. On the website it said ID confirmed. I sent both a driver’s license and passport picture. Does the confusion lie in my brief description where I said I lived in the Adirondacks. I live in the Adirondacks in the summer. My permanent residence is Palm Coast, Florida. Please confirm whether I am confirmed to stay at * Rue Bailleul, Paris, *le-de-France *****, France from October **th-**rd ****. I never indicated an email address to receive a confirmation. Thank you, Jill Paltrowitz
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Customer service issue
Reported by GetHuman-jillpalt
Sep 22nd, 2018 - 6 mons ago
I have an issue with AirBnB too
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GetHuman-jillpalt started working on this issue
Sep 22nd, 2018 12:57pm