I booked an apartment in Barcelona for ***-*** and was confirmed. Then the host contact...
GetHuman-camgriff's customer service issue with AirBnB from August 2018
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I booked an apartment in Barcelona for ***-*** and was confirmed. Then the host contacted me to request a different time frame (***-***)--I declined. The host then said that she was going to have to cancel the reservation and that i should submit the cancellation request. I declined to do so because I didn't want to lose my service fee. I really needed to book a place to stay in Barcelona because I will be there in less than a week--so I booked another place. Now the original apartment host (Olga) is saying that she can accommodate my stay. I want to get out of this reservation because I am worried the host will change her mind again and I have already booked another apartment.
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