I cannot sign in with my usual email address. I'm receiving email from AirBNB, but I c...

GetHuman762374's customer service issue with AirBnB from June 2018

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Help with my AirBnB issue
Before contacting them, items GetHuman762374 may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
GetHuman762374's next move: have a AirBnB rep call.
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue and preferred resolution, in GetHuman762374's own words:
I cannot sign in with my usual email address. I'm receiving email from AirBNB, but I can't sign in. I've tried the "forgot p***word" but it says my email doesn't exist.******@***.com*P: Scarlett*
I trust that AirBnB will make this right and come up with a resolution that is fair.
Help with my AirBnB issue
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AirBnB

Customer service issue
Reported by GetHuman762374
Jun 8th, 2018 - 2 mons ago
I have an issue with AirBnB too
Not resolved
Seen by 5 customers so far
Similar issue to 690 others
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Timeline
GetHuman762374 started working on this issue
Jun 8th 5:53am