Me and five other people stayed at an airbnb in Florence Italy for four nights. The fur...

GetHuman714429's customer service issue with AirBnB from May 2018

3 views
 | 
689 similar
 | 
0 following
Help with my AirBnB issue
First: share to improve GetHuman714429's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman714429 to get a AirBnB rep on the line!
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman714429's own words
Me and five other people stayed at an airbnb in Florence Italy for four nights. The furniture was very old, apartment was not very clean. Dead bugs in the ligh fixtures and dust in a lot of areas. *The bedrooms smelled musty. One of the bedrooms had water leakage all over the sealing from the apartment above and smelled terrible. Everyone was coughing at night because of the smell.*Chairs in the living room were very old and dirty.*We didnt have hot water for a day and a half. Overall experience was not good.
GetHuman714429 did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman714429 fixed the problem
We are waiting for GetHuman714429 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AirBnB email you?
This email address isn't valid
Follow this issue
See how GetHuman714429 fixes it.
This email address isn't valid

AirBnB

Customer service issue
Reported by GetHuman714429
May 24th, 2018 - 6 mons ago
I have an issue with AirBnB too
Not resolved
Seen by 3 customers so far
Similar issue to 689 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman714429 started working on this issue
May 24th 2:59pm