Me and five other people stayed at an airbnb in Florence Italy for four nights. The fur...

GetHuman714429's customer service issue with AirBnB from May 2018

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The issue in GetHuman714429's own words
Me and five other people stayed at an airbnb in Florence Italy for four nights. The furniture was very old, apartment was not very clean. Dead bugs in the ligh fixtures and dust in a lot of areas. *The bedrooms smelled musty. One of the bedrooms had water leakage all over the sealing from the apartment above and smelled terrible. Everyone was coughing at night because of the smell.*Chairs in the living room were very old and dirty.*We didnt have hot water for a day and a half. Overall experience was not good.
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Customer service issue
Reported by GetHuman714429
May 24th, 2018 - 8 mons ago
I have an issue with AirBnB too
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Seen by 3 customers so far
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GetHuman714429 started working on this issue
May 24th, 2018 2:59pm