I have the first family staying in our home and she is not getting the **% discount she...

GetHuman711626's customer service issue with AirBnB from May 2018

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The issue in GetHuman711626's own words
I have the first family staying in our home and she is not getting the **% discount she changed the number of people on the home from * to * and it wouldn't give her the discount. *my name is Heather Sypula *Property is **** Cedar View Lane Harbor Beach Mi. ***** *cell is ***-***-*****This is for this weekend Karen Reservation number HMSNYPKTP**I can change the amount of each night from *** and add the **% there so she gets the discount but before it was showing discount without me changing it manually.
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AirBnB

Customer service issue
Reported by GetHuman711626
May 23rd, 2018 - 6 mons ago
I have an issue with AirBnB too
Not resolved
Seen by 4 customers so far
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Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman711626 started working on this issue
May 23rd 5:14pm