Payment done thru netbanking to Airbnb but she says money not received - The cheryton c...

GetHuman620327's customer service issue with AirBnB from April 2018

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Help with my AirBnB issue
Before contacting them, items GetHuman620327 may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
GetHuman620327's next move: have a AirBnB rep call.
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The issue and preferred resolution, in GetHuman620327's own words:
The cheryton cottage mcleodganj booked ... Payment done thru netbanking to Airbnb but she says money not received
She refused to understand..and says payment not come to her account
You were supposed to transfer d amt to her I suppose
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AirBnB

Customer service issue
Reported by GetHuman620327
Apr 23rd, 2018 - 3 mons ago
I have an issue with AirBnB too
Not resolved
Seen by 5 customers so far
Similar issue to 2522 others
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Timeline
GetHuman620327 started working on this issue
Apr 23rd 4:51am