Airbnb support messaging was not responsive - resolve my recent cancelled reservation...

GetHuman617556's customer service issue with AirBnB from April 2018

2478 similar
1 following
Help with my AirBnB issue
Before contacting them, items GetHuman617556 may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
GetHuman617556's next move: have a AirBnB rep call.
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman617556's own words:
resolve my recent cancelled reservation ... Airbnb support messaging was not responsive
I do not understand the status of my reservation
a refund of both the hotel which we reserved and the Airbnb reservation.
Help with my AirBnB issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AirBnB email you?
This email address isn't valid
Follow this issue
See how GetHuman617556 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman617556
Apr 21st, 2018 - 3 mons ago
I have an issue with AirBnB too
Not resolved
Seen by 2 customers so far
Similar issue to 2478 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman617556 started working on this issue
Apr 21st 5:28pm