I purchased a modem from ownyourownmodem, LLC, in Orem, a Utah advertised as being comp...

GetHuman2210133's customer service issue with AT&T from February 2019

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Help with my AT&T issue
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The issue in GetHuman2210133's own words
I purchased a modem from ownyourownmodem, LLC, in Orem, a Utah advertised as being compatible with AT&T Uverse. I received it yesterday and it is emblazoned with AT&T Uverse. I am concerned whether it is stolen property. I have taken picture which shows serial number, WiFi network name and password. I have not hooked it up.**S*N: *****N*******P*N: ***-********Network name: ATT*Jsm*xu*Model: ****ACFXN*Password: **um***%k*rr
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Customer service issue
Reported by GetHuman2210133
Feb 14th, 2019 - 8 mons ago
I have an issue with AT&T too
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Seen by 3 customers so far
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GetHuman2210133 started working on this issue
Feb 14th 10:29pm