I can send email, but do not receive any at *****@***.com.

GetHuman1525345's customer service issue with AT&T from November 2018

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The issue in GetHuman1525345's own words
My main email sends email, but I can not receive any email. It is the email that my medical information and my financial information gets to me. *****@***.com sends email, but has not received anything since Oct. **th and I need the missed information. ... I wrote out an issue, but had to receive a code on my phone, but my phone is a land line and I can not receive a text message. GetHuman needs a way to contact a human too sometimes.
I am a disabled person and need my financial and medical information that is not getting to me.
All I need is my photo**@bellsouth working properly and get all the email that has been sent since October ** th, ****.
I have been an AT&T customer for over ** years. My email problems started when AT&T started using Yahoo to run their email and is getting worse.
I have been many hours over many days with various support people and been getting different "solutions" and stories and keep getting cut off from support (like today).
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AT&T

AT&T or Yahoo email
Customer service issue
Reported by GetHuman1525345
Nov 8th, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 3912 others
0 customers following this
Items needed
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Account number
Account PIN
Account email
Service address
Name
IMEI number

Timeline

GetHuman1525345 started working on this issue
Nov 8th, 2018 8:15pm
GetHuman1525345 indicated the issue is not fixed yet.
Nov 19th, 2018 8:56pm
GetHuman1525345 indicated the issue is not fixed yet.
Nov 20th, 2018 12:19am
GetHuman1525345 indicated the issue is not fixed yet.
Nov 20th, 2018 12:30am
GetHuman1525345 indicated the issue is not fixed yet.
Nov 20th, 2018 2:22pm
GetHuman1525345 indicated the issue is not fixed yet.
Nov 20th, 2018 2:25pm

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