Been trying to get a refund for a cellphone (receipt included) when sent a return label...
GetHuman-tubetime's customer service issue with AT&T from October 2018
Help with my AT&T issue
First: share to improve GetHuman-tubetime's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-tubetime to get a AT&T rep on the line!
Always use the GetHuman Phone tocall AT&T. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-tubetime may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman-tubetime's own words
Been trying to get a refund for a cellphone (receipt included) when sent a return label by an ATT&T rep. Why was I sent this label if this is not return protocol? Not hard to figure out**Either *) ship my phone back to me*OR )* refund my money.
GetHuman-tubetime did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman-tubetime fixed the problem
We are waiting for GetHuman-tubetime to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.