Been trying to get a refund for a cellphone (receipt included) when sent a return label...

GetHuman-tubetime's customer service issue with AT&T from October 2018

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The issue in GetHuman-tubetime's own words
Been trying to get a refund for a cellphone (receipt included) when sent a return label by an ATT&T rep. Why was I sent this label if this is not return protocol? Not hard to figure out**Either *) ship my phone back to me*OR )* refund my money.
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AT&T

Customer service issue
Reported by GetHuman-tubetime
Oct 12th, 2018 - 6d ago
I have an issue with AT&T too
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Seen by 2 customers so far
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Timeline
GetHuman-tubetime started working on this issue
Oct 12th 7:15pm