Customer service robot is not solving problem

GetHuman1099105's customer service issue with AT&T from September 2018

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The issue in GetHuman1099105's own words
The problem: Customer service robot is not solving problem
GetHuman1099105 did not yet indicate what AT&T should do to make this right.
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Customer service issue
Reported by GetHuman1099105
Sep 5th, 2018 - a yr ago
I have an issue with AT&T too
Not resolved
Seen by 5 customers so far
Similar issue to 2658 others
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GetHuman1099105 started working on this issue
Sep 5th, 2018 7:57pm