ATT service crew cut down trees limbs from a tree in my neighbors yard and left them in...
GetHuman-jrecor's customer service issue with AT&T from July 2018
Help with my AT&T issue
First: share to improve GetHuman-jrecor's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-jrecor to get a AT&T rep on the line!
Always use the GetHuman Phone tocall AT&T. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-jrecor may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman-jrecor's own words
ATT service crew cut down trees limbs from a tree in my neighbors yard and left them in my backyard. I have called multiple numbers and keep getting " Well I can't get the trees, here is the next department." Now I am going into July *th holiday with large tree limbs covering the back half of my yard and no resolution. The service techs just asked for access into my backyard, not to cut limbs for my neighbors trees and leave them. They didn't inform me that they would be back to get them, and now no one is taking responsibility. I am not even an AT&T customer!!!! I need someone to be a lead person on this and get this resolved by the end of the week.
GetHuman-jrecor did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman-jrecor fixed the problem
We are waiting for GetHuman-jrecor to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.