ATT service crew cut down trees limbs from a tree in my neighbors yard and left them in...

GetHuman-jrecor's customer service issue with AT&T from July 2018

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The issue in GetHuman-jrecor's own words
ATT service crew cut down trees limbs from a tree in my neighbors yard and left them in my backyard. I have called multiple numbers and keep getting " Well I can't get the trees, here is the next department." Now I am going into July *th holiday with large tree limbs covering the back half of my yard and no resolution. The service techs just asked for access into my backyard, not to cut limbs for my neighbors trees and leave them. They didn't inform me that they would be back to get them, and now no one is taking responsibility. I am not even an AT&T customer!!!! I need someone to be a lead person on this and get this resolved by the end of the week.
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AT&T

Customer service issue
Reported by GetHuman-jrecor
Jul 3rd, 2018 - 10 mons ago
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GetHuman-jrecor started working on this issue
Jul 3rd, 2018 10:17pm