eTrade Help Pages

eTrade Customer FAQ, Forum, and Online Help Desk

eTrade Help @
Customer Help
  • It takes an average of 13 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 3:30pm.
  • Common topics include Get financial advice, and more.
Since there is a phone number available, we have to recommend calling eTrade and talking to a real human being instead of searching their help site for answers.

Recent eTrade help topics searched

Why is t any of my “cash” on my brokerage account available for investment?
I need to setup a new VIP token with eTrade
My credit card is blocked
Can't login to my account without resetting my symantec vip token, I have a new phone...
call back code texted to me did not wor (twice) ?
Error on trade totals.
I need a replacement debit card
Order Replacement Debit Card
Hi, hold time is ** minutes - please don’t hang up. I cannot access my account because...
Can't get on my etrade account, etrade not answering
Request for new debit card
I am trying to make a wire transfer from my E*trade account to my checking account. It...
Reference number *: ***************Request date: *********My account transfer requested...
I am inquiring how to add a Debit card to my account. Transferring funds from an exter...
I received two letters from E*trade recently, but I forgot my user ID, pasword and my e...
I am trying to add a bank account to transfer funds to fund my E*TRADE account. I no l...
I have account there email changed don't know password or I'd please help.Need to chang...

eTrade Online Help at - Info & Stats

Help desk address
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:30pm
Average turnaround time13
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating95%
Quality of help rating82%
Votes for online help27
When this was last updatedSat Mar 02 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-387-2331

eTrade Help Pages: What to Know

This is the eTrade help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for eTrade's best customer help page or faq or forum, this is the best entry point according to 3,510 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-387-2331) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from eTrade agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting eTrade: General Information

eTrade has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with eTrade using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-387-2331 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like eTrade.

Do eTrade and GetHuman work together?

GetHuman has no relationship with eTrade and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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