eTrade Help Pages

eTrade Customer FAQ, Forum, and Online Help Desk

eTrade Help @ us.etrade.com
Customer Help
Average time to fix: (13 hours)
Busiest time: 3:30pm
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Recent eTrade help topics searched

I called on the **th of May and I was told to cancel the $*** transfer with my bank whi...
I need to reset my password, but the online reset password thing isn't giving me a way...
I got a message saying my account is restricted after I set it up: due to a change in y...
I need to reactivate my account and get new login access
Account access reactivation
reset password, transfer account
No longer an employee of SMCI. Are there any limits on when I can sell company stock (r...
I need to reset my password. I tried to do it online, but the website told me that I ha...
i have buying restrictions on my account
I already verified my account and it is still asking me to do it with two deposits
Trying to transfer a Custodial account because of Age of Termination. Have to speak wi...
Due to a change in the status of your account(s), access to certain account features ma...
Need help transferring funds
Im fixing to get a settlement check*I need to know how to make a small* Investment.
code for movies ordered
Deposit to my account
i PLACED AN OPTION ORDER AND SCREWED UP AND WOULD LIKE TO CHANGE IT BUT I DNT KNOW HOW

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eTrade Online Help at us.etrade.com - Info & Stats

Help desk addresshttps://us.etrade.com/customer-service?ploc=topnav
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:30pm
Average turnaround time13
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating95%
Quality of help rating82%
Votes for online help26
When this was last updatedWed Jul 08 2020 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-786-2575

eTrade Help Pages: What to Know

This is the eTrade help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for eTrade's best customer help page or faq or forum, this is the best entry point according to 3,510 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-786-2575) which we show above. Sometimes when you dig through the various help topics and volumes on us.etrade.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from eTrade agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting eTrade: General Information

eTrade has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with eTrade using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-786-2575 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like eTrade.

Do eTrade and GetHuman work together?

GetHuman has no relationship with eTrade and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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