How Do I Close My Account with eTrade?
eTrade investors close their accounts for various reasons. Whether they no longer want to use the platform or would rather withdraw all of their money, eTrade offers the option to leave the platform permanently in only a few steps. If your account is inactive or you decide you no longer want to invest, consider following the steps to shut down your account properly without losing your funds.
You may discover alternative investment opportunities or choose to liquidate all inactive eTrade accounts. While you can close your eTrade account at any time, you must choose a valid reason for the action and then submit a request. Remember, once you start the cancellation, the action is irreversible and you'll have to create a new account if you reconsider.
Read further to determine how to close your account and get support from a customer service representative.
How to Close Your eTrade Account
Unlike other investment platforms that offer easy methods to close an account, eTrade requires its investors to follow a specific procedure. You're required to validate your request by submitting an inquiry before completing the process. Also, you must select a relevant option or provide further details with your submission.
Follow the steps below for the most effective way to shut down your eTrade account:
- Log into your eTrade account and change your account balance to zero
- Go to Message or Chat
- Type an Account Services request to close your account
- Select or enter a valid reason for your request and click Send Message
Remember, unless you send a request via the message center, your account will remain open. Since users must validate an account closure, an administrator evaluates requests to determine if accounts can be closed without requesting additional information.
Contacting the eTrade Customer Service Department
One of the most popular ways to receive assistance is by calling eTrade's customer service phone line. Staff members are available to handle calls from customers who depend on them to resolve challenging issues. While they dedicate their time to providing help for customer complaints and inquiries, they also troubleshoot technical errors.
Another way to get in touch with a support agent is through eTrade's forum. The method is slightly slower to complete and the wait is more time-consuming, but experienced specialists have the tools to troubleshoot in a timely manner. eTrade doesn't offer real-time live chat inquiries, but you can submit a request via message and wait for a reply.
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