Venmo Help Pages
Venmo Customer FAQ, Forum, and Online Help Desk
Venmo Help @ help.venmo.com
- It takes an average of 57 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 1:45pm.
- Common topics include Trouble Receiving a Payment, Dispute a Charge, Trouble Sending a Payment, Locked Account, Account Access, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Venmo and talking to a real human being instead of searching their help site for answers.
Recent Venmo help topics searched
I cannot log in to my venmo account due to I have a new number and the old number I do...
This is Scott Goldfaden Your automated system keeps calling me telling me. I can block...
No puedo haceder a mi cuenta
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Someone hacked my account and changed all my information
I lost my Venmo card and I am reporting my card lost and I would like to cancel the car...
I am trying to add a card to my account, the bank I already had in there.*It keeps tel...
I'm trying to get into my venmo account Which I haven't used in a Long while and I have...
I’m trying to make a Venmo account but I can’t bc there is already an account made with...
It will not let me into my venmo account. I put all my info in, but it is sending my ve...
I am trying to use Venmo just receive my tenant payment for rent. I am using my lapto...
i am trying to set up* a venmo account an d keep getting an error
How can I buy crypto with my Venmo balance, I’m not getting the option to purchase bitc...
I'm trying to open a account. I just got a new number * weeks ago but it's already register
My account is suspended I neeed to close my account I did get hacked back in ****. And...
I need to speak to someone at Venmo
I need to speak to a human, not chat or e-mail.
Venmo Online Help at help.venmo.com - Info & Stats
Help desk addresshttps://help.venmo.com/hc/en-us
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:45pm
Average turnaround time57
Rank amongst all ways to reach them3
Other means of communicationphone, email, web, chat, twitter
Communication customer rating65%
Quality of help rating60%
Votes for online help692
When this was last updatedThu Nov 30 2023 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number855-812-4430
Venmo Help Pages: What to Know
This is the Venmo help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Venmo's best customer help page or faq or forum, this is the best entry point according to 37,602 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (855-812-4430) which we show above. Sometimes when you dig through the various help topics and volumes on help.venmo.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Venmo agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Venmo: General Information
Venmo has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Venmo using 5 different media: phone, email, web, chat, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 855-812-4430 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Venmo.
Do Venmo and GetHuman work together?
GetHuman has no relationship with Venmo and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.