Venmo Help Pages

Venmo Customer FAQ, Forum, and Online Help Desk

Venmo Help @ help.venmo.com
Customer Help
Average time to fix: (28 hours)
Busiest time: 3pm
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Recent Venmo help topics searched

Yes I think I have two accounts and I would like toYes I think I have two accounts and...
?? Hi I'm just trying to make sure that I'm not getting scammed
Never received direct deposits
I’ve tried everything to get back into my Venmo account. Reset the password*Successfull...
I have two accounts and I need to either combine them or use only one. *@robyn-birge...
I never received my debit card in the mail and I am needing to have a new debit card is...
My money has been taking unexpectedly n I did use this app to send someone money one ti...
My account got I guess it got hacked unauthorized transactions and now I'm being punish...
I need to contact an account specialist because I need to redo my identification verifi...
I want, but do not have venmo acct. *I do not want a Google account nor to use Google...
I changed my Venmo password but it doesnt work
I can not remember my login for Venmo nor which email or phone number used but I have m...
My name is Douglas wagoner on venmo its dakodasky I'm trying to get the money from my v...
Having problems accessing my account.*Do not remember my password and I never received...

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Venmo Online Help at help.venmo.com - Info & Stats

Help desk addresshttps://help.venmo.com/hc/en-us/requests/new
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3pm
Average turnaround time28
Rank amongst all ways to reach them2
Other means of communicationemail, web, phone
Communication customer rating77%
Quality of help rating89%
Votes for online help721
When this was last updatedFri Jun 11 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number855-812-4430

Venmo Help Pages: What to Know

This is the Venmo help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Venmo's best customer help page or faq or forum, this is the best entry point according to 37,602 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (855-812-4430) which we show above. Sometimes when you dig through the various help topics and volumes on help.venmo.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Venmo agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Venmo: General Information

Venmo has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Venmo using 3 different media: email, web, phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 855-812-4430 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Venmo.

Do Venmo and GetHuman work together?

GetHuman has no relationship with Venmo and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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