Venmo Help Pages

Venmo Customer FAQ, Forum, and Online Help Desk

Venmo Help @ help.venmo.com
Customer Help
Average time to fix: (30 hours)
Busiest time: 9:30am
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Recent Venmo help topics searched

The address that the card is mailed to is incorrect.
Why does my $** request to pay read “pending” for two days now? It went through for...
I logged into my Venmo account this morning and all my money is gone please advise
I need to speak with a customer service agent. Can you give me a call at...
I don’t know my email nor do I have the number that is on the account
Sent money to the wrong person with same name
Instant transfer Funds were transferred to the wrong account from my venom account.I.ne...
I’m having an issue with signing up as the app says my new phone number is already asso...
Okay I'm trying to log in my account I forgot my password plus I changed phone number
I was wondering why my payment on Venmo didn’t get to my bank account, it was sent on F...
A friend of mine sent me a payment to an old Venmo account that I have not used or acce...
On ******* I sent the wrong person money.
I have two payment methods for Venmo: my checking account, and a credit card. I only wa...
I want to send payment to a friend. She has a Paypal account. I'm having an issue with...
I need someone to deactivate*delete my account “@Taylor-Fletcher-**”. I have been hacke...
I am the President of Wings of Rescue, a California registered ***(c)* charity. Someon...
Have changed password multiple times for the last * hours! I still cannot log in. Your...

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Venmo Online Help at help.venmo.com - Info & Stats

Help desk addresshttps://help.venmo.com/hc/en-us/requests/new
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time30
Rank amongst all ways to reach them2
Other means of communicationemail, web, phone
Communication customer rating79%
Quality of help rating87%
Votes for online help719
When this was last updatedThu Jun 30 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number855-812-4430

Venmo Help Pages: What to Know

This is the Venmo help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Venmo's best customer help page or faq or forum, this is the best entry point according to 37,602 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (855-812-4430) which we show above. Sometimes when you dig through the various help topics and volumes on help.venmo.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Venmo agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Venmo: General Information

Venmo has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Venmo using 3 different media: email, web, phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 855-812-4430 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Venmo.

Do Venmo and GetHuman work together?

GetHuman has no relationship with Venmo and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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