Straight Talk Help Pages

Straight Talk Customer FAQ, Forum, and Online Help Desk

Straight Talk Help @ straighttalk.com
Customer Help
Average time to fix: (38 hours)
Busiest time: 2:45pm
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Recent Straight Talk help topics searched

Activate another phone
Why was my phone (***-***-****) disconnected? Notified you of my credit card change bac...
Why was my phone (***-***-****) disconnected? Notified you of credit card change in Ja...
Why was my phone (***-***-****) disconnected? Have auto pay. Notified you of account ch...
why was my service disconnected? Notified you of my changes.
Can not make calls? Get a recording on how to get the problem solved but that does not work?
I am going on vacation and I need my phone unlocked it's the only one I have
striving to talk to a live rep got a ** dollar card an was wanting to credit that amoun...
I am trying to activate a new phone and transfer my number from Verizon.
Gave wrong zip when changing number
My friends card was charged ** dollars to pay on my phone she did not give permission t...
need to change my number
I’ve been on the phone for three hours trying to set up a new phone this is the worst c...
Need to re activate my old phone
I need my account number
I switched to Cricket wireless but sold my straight talk phone that i bought thru Walma...
My phone was shut down yesterday evening because of a payment that was made on a friend...

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Straight Talk Online Help at straighttalk.com - Info & Stats

Help desk addresshttp://www.straighttalk.com/wps/portal/home/shop/phones/!ut/p/b1/hc5LboMwFAXQtWQFfsYOhiGFYPN3IE2xJxFKqwbEJ_2oCay-tKqUSlHaN7vSuboPaaSwQU1YUtvCqES6rz7q5-q9Hvqq_cra3HkQJmTtCIOwxIIgLhjnMsSQsRmo3yA38QxkzH0PxwQs9l__AelvAjfOgR9wmRBsOU8It-AsBeqyv0HmG1fg6slUDN0TUj
Call-back availableNO
Department you interact withNew Customers
Help desk hours24 hours, 7 days
What is the busiest time for help2:45pm
Average turnaround time38
Rank amongst all ways to reach them7
Other means of communicationphone, chat, email, twitter, web, facebook
Communication customer rating82%
Quality of help rating56%
Votes for online help549
When this was last updatedTue Feb 23 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-876-5753

Straight Talk Help Pages: What to Know

This is the Straight Talk help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Straight Talk's best customer help page or faq or forum, this is the best entry point according to 115,920 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-876-5753) which we show above. Sometimes when you dig through the various help topics and volumes on straighttalk.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Straight Talk agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Straight Talk: General Information

Straight Talk has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Straight Talk using 6 different media: phone, chat, email, twitter, web, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-876-5753 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Straight Talk.

Do Straight Talk and GetHuman work together?

GetHuman has no relationship with Straight Talk and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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