Straight Talk Help Pages

Straight Talk Customer FAQ, Forum, and Online Help Desk

Straight Talk Help @ straighttalk.com
Customer Help
Average time to fix: (38 hours)
Busiest time: 10:45am
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Recent Straight Talk help topics searched

I need to speak to a customer service representative for Spectrum.
Trying to locate phone
I put service card on my phone number ***-***-**** and can only text on my phone it say...
I have spent over $** I’m the last month and a half on data add on, I then learned that...
I’ve paid over $** in add on data only to find out I could upgrade to the unlimited pla...
I need to get the automatic payment option stopped. We no longer have Straight talk phones
I have my SIM card and what I need to do*I have a table so how can I do it so I need he...
I have my SIM card and what I need to do*I have a table so how can I do it
*issues) *st issue have mobil hot spot as replacement for previous one that quit workin...
I'd like to get an extension on paying my phone bill for at least * days .
I would like to stop auto refill on my account.
I'm trying to Refill my service but my payment won't be accepted
Have tried multiple times to activate phone with no luck.
I am trying to find out how much* lines would be for unlomited
how do i transfer my current lifeline benefits over to straight talks lifeline program...
I could not reset my password because my reset code it expired
They call back I had scheduled would not let me answer it

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Straight Talk Online Help at straighttalk.com - Info & Stats

Help desk addresshttp://www.straighttalk.com/wps/portal/home/shop/phones/!ut/p/b1/hc5LboMwFAXQtWQFfsYOhiGFYPN3IE2xJxFKqwbEJ_2oCay-tKqUSlHaN7vSuboPaaSwQU1YUtvCqES6rz7q5-q9Hvqq_cra3HkQJmTtCIOwxIIgLhjnMsSQsRmo3yA38QxkzH0PxwQs9l__AelvAjfOgR9wmRBsOU8It-AsBeqyv0HmG1fg6slUDN0TUj
Call-back availableNO
Department you interact withNew Customers
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time38
Rank amongst all ways to reach them7
Other means of communicationphone, chat, email, twitter, web, facebook
Communication customer rating86%
Quality of help rating60%
Votes for online help552
When this was last updatedMon May 23 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-876-5753

Straight Talk Help Pages: What to Know

This is the Straight Talk help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Straight Talk's best customer help page or faq or forum, this is the best entry point according to 115,920 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-876-5753) which we show above. Sometimes when you dig through the various help topics and volumes on straighttalk.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Straight Talk agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Straight Talk: General Information

Straight Talk has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Straight Talk using 6 different media: phone, chat, email, twitter, web, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-876-5753 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Straight Talk.

Do Straight Talk and GetHuman work together?

GetHuman has no relationship with Straight Talk and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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