Steam Software Help Pages

Steam Software Customer FAQ, Forum, and Online Help Desk

Steam Software Help @ support.steampowered.com
Customer Help
Average time to fix: (100 hours)
Busiest time: 3:30pm
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Recent Steam Software help topics searched

having issues with payments
Hallo , meine Nummer hat sich ge*ndert. Jetzt wollte ich sie *ndern aber Steam fragt mi...
I bought a steam card of $*** and I tried to redeem the card and it says it has already...
I want to refund my game but its rejected because I play exceed than * hours on the sam...
Trying to buy games and Steam is not letting me. Called my bank and there are no problems.
I need my ***$ back card didn’t activate when I bought it
I bought a ***$ steam card and when I tried to use it says it is not activated and stor...
I bought a $*** Steam gift card from Walmart. The silver strip on the back took some of...
steam gift card not working
I bought a card from cvs and over scratch the card I don’t know if it possible to get t...
I purchased by mistake ***$ of gift cards. I don't play any games on line at all. I onl...
I purchased a steam card from seven eleven for ** dollars when scratching the back off...
i got scammed outta $*,*** dollars by two different groups using steam card was wonderi...
i want to change wallet funds to another acc
i need to change my steam wallet money to another account
Card was scratches n used by unauthorized person

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Steam Software Online Help at support.steampowered.com - Info & Stats

Help desk addresshttps://support.steampowered.com/newticket.php
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:30pm
Average turnaround time100
Rank amongst all ways to reach them1
Other means of communicationweb, phone
Communication customer rating84%
Quality of help rating87%
Votes for online help334
When this was last updatedTue Jun 15 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number425-889-9642

Steam Software Help Pages: What to Know

This is the Steam Software help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Steam Software's best customer help page or faq or forum, this is the best entry point according to 49,686 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (425-889-9642) which we show above. Sometimes when you dig through the various help topics and volumes on support.steampowered.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Steam Software agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Steam Software: General Information

Steam Software has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Steam Software using 2 different media: web, phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 425-889-9642 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Steam Software.

Do Steam Software and GetHuman work together?

GetHuman has no relationship with Steam Software and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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