Steam Software Help Pages
Steam Software Customer FAQ, Forum, and Online Help Desk
Steam Software Help @ support.steampowered.com
- It takes an average of 100 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 10:45am.
- Common topics include Recover Account, Refund, Missing Items, Hacked Account, Defective Card, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Steam Software and talking to a real human being instead of searching their help site for answers.
Recent Steam Software help topics searched
Citie skyline startet nicht.
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H*EJC-*ZN*R-A*RJJ bought this card on line today £** and the code does not work. please...
H*EJC-*ZN*R-A*RJJ the following steam code i just purchased is not working why it cost £**.**
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Well technically I don't have the receipts but I know the exact amount I lost..*I broug...
I have four **.** Steam cards that the codes are unreadable. I would like to either ge...
Steam account got hacked. I’ve tried to verify my card but I don’t have enough money to...
I can’t make a new account because the email that Steam sent me says the email can’t be...
Hey so my steam account got hacked I do not know when but it has my first and last name...
I want to redeem my steam card of $** dollars please how do I go about it because right now
Steam Software Online Help at support.steampowered.com - Info & Stats
Help desk addresshttps://support.steampowered.com/newticket.php
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time100
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating55%
Quality of help rating75%
Votes for online help363
When this was last updatedWed Dec 06 2023 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number425-889-9642
Steam Software Help Pages: What to Know
This is the Steam Software help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Steam Software's best customer help page or faq or forum, this is the best entry point according to 49,686 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (425-889-9642) which we show above. Sometimes when you dig through the various help topics and volumes on support.steampowered.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Steam Software agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Steam Software: General Information
Steam Software has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Steam Software using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 425-889-9642 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Steam Software.
Do Steam Software and GetHuman work together?
GetHuman has no relationship with Steam Software and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.