Frontier Communications Help Pages

Frontier Communications Customer FAQ, Forum, and Online Help Desk

Frontier Communications Help @
Customer Help
Average time to fix: (60 hours)
Busiest time: 1pm
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Recent Frontier Communications help topics searched

Unfinished road construction
My internet (Wifi) is not working (discovered when I came home) I unplugged the power s...
Moving- need to change service address
I want to know how you service customers with service dogs? How do you seat us when the...
I need to know the protocol with service dogs. I have a greyhound and she would lay at...
My great Grandmother Shirley Burrows got a scam call the other day and ever since she g...
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I was just wondering why my bill is $**.** higher?
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The internet connection I’m receiving is *mbps download and I need a secure connection...
What happened was that your employee, Devin Farrel, came promptly as scheduled in the w...
internet is not working well and also want to discuss increase in bill
My wireless internet has been constantly disconnecting this week, and has already done...
our phone is not working. we have a land line and when we lift the receiver to make a c...

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Frontier Communications Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time60
Rank amongst all ways to reach them5
Other means of communicationphone, email, web, chat
Communication customer rating60%
Quality of help rating71%
Votes for online help563
When this was last updatedMon May 10 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-921-8101

Frontier Communications Help Pages: What to Know

This is the Frontier Communications help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Frontier Communications's best customer help page or faq or forum, this is the best entry point according to 48,300 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-921-8101) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Frontier Communications agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Frontier Communications: General Information

Frontier Communications has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Frontier Communications using 4 different media: phone, email, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-921-8101 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Frontier Communications.

Do Frontier Communications and GetHuman work together?

GetHuman has no relationship with Frontier Communications and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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