Frontier Communications Help Pages

Frontier Communications Customer FAQ, Forum, and Online Help Desk

Frontier Communications Help @ frontier.com
Customer Help
Average time to fix: (60 hours)
Busiest time: 2:15pm
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Recent Frontier Communications help topics searched

I have a new FireHD** tablet and am trying to set it up. One of the questions to start...
All I want to know, can Frontier still take back old used phones for refurbishing them...
My telephone number is *** *** **** and you have removed incoming caller ID. I phoned...
I had credit to book a flight of ***.**. I book a flight today and it failed to apply t...
Want to pay bill lost account number
Threw away *st bill by accident need to pay .my bill no account number
Good morning, I am trying to find out how I may obtain a written statement that a charg...
I want to setup a conference call line for * five parties, including me, to dial into t...
I have talked with Tech Support * times now about my internet. It stops working approxi...
One of your contractors was just here. He was supposed to bury my neighbors new line a...
bill still wrong. tired of calling every month.
Can't call out dial ** digits and the recording says call can't be completed as dialed...
I’d like a new internet plan at the new customer rate.
i always pay my bill you have no right to ask for next months bill this month do not se...
We do not have phone service. One day we have service and then we do not have service.
There is not dial tone
I have been without phone service since May **th, almost * weeks ago. We had a minor r...

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Frontier Communications Online Help at frontier.com - Info & Stats

Help desk addresshttp://www.frontier.com/ContactUs
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:15pm
Average turnaround time60
Rank amongst all ways to reach them5
Other means of communicationphone, email, web, chat
Communication customer rating59%
Quality of help rating70%
Votes for online help561
When this was last updatedTue Jul 07 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-921-8101

Frontier Communications Help Pages: What to Know

This is the Frontier Communications help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Frontier Communications's best customer help page or faq or forum, this is the best entry point according to 48,300 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-921-8101) which we show above. Sometimes when you dig through the various help topics and volumes on frontier.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Frontier Communications agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Frontier Communications: General Information

Frontier Communications has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Frontier Communications using 4 different media: phone, email, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-921-8101 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Frontier Communications.

Do Frontier Communications and GetHuman work together?

GetHuman has no relationship with Frontier Communications and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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