Frontier Communications Business Accounts Phone Number

Hold time now: 24 mins (avg 21)
Best time to call: 8:30am
Free: Call Without Hold Time
New customers: 844-578-1807
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press #6 for Business customers
This is not the most popular Frontier Communications phone number (it's ranked #3). Most customers call 800-921-8101 for support: Click here for best option

Other customers got on the phone recently because:

I am writing in regard to Account ****-***-****-******-* for the Unitarian Universalist...
Discussing current bill cycle
I don’t have internet for * days the can’t resolve the problem the supposed call me and...
repair order * ******* someone was supposed to come on ******** no show need my interne...
bill for November need to know balance so I can make payment
*I did not request Paperless Billing. I want Paper bill to continue.
want to cancel ticket number ******** appt. is for Dec *, ***** the problem has been fi...
onr of our lines *** *** **** not working
I would like to make payment pay on monday nov.** full if I can...
frontier communications is harassing me by calling my landline phone no to sell their s...
You are making me wait ALL DAY for a technician to hand me my new wireless box for an a...
Hi.. I tore off the part of my bill with your mailing address. Please send me by my ema...
This is for a business account, I am trying to add auto pay to.
was talking to Ellen and so here is where I an. I want to pay exiting charges on phone...

Help me with my issue

Frontier Communications Business Accounts Phone Number 800-921-8102 - Info & Statistics

Phone number to dial800-921-8102
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingBusiness Accounts
Call center hoursMon-Fri 7am-9pm EST
Best time to dial8:30am
Navigate phone maze to a humanPress #6 for Business customers
Average wait21
Current wait24
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or email or web or chat
Quality of communication83%
Quality of help68%
Customer votes5,144
Best phone number800-921-8101
Information last updatedThu Jan 14 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Frontier Communications's 800-921-8102 Business Accounts Number

This Frontier Communications phone number is ranked #3 out of 6 because 48,300 Frontier Communications customers tried our tools and information and gave us feedback after they called. The reason customers call 800-921-8102 is to reach the Frontier Communications Business Accounts department for problems like Change Plan, Lower my bill, Technical Support, Cancel Plan, Make a Payment. As far as we can tell, Frontier Communications has call center locations in Texas and you can call during their open hours Mon-Fri 7am-9pm EST. Frontier Communications has 6 phone numbers and 9 different ways to get customer help. We've compiled information about 800-921-8102 and ways to call or contact Frontier Communications with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Frontier Communications

Calling Frontier Communications at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Frontier Communications Business Accounts can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Frontier Communications's Business Accounts department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Frontier Communications in General

While 800-921-8102 is Frontier Communications's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-921-8101 is their best customer phone number overall, and we have put together a comparison of their 9 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Frontier Communications help by calling them, is that other customers give their customer support at this number a 83% score for their communication skills and a 68% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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