Frontier Communications New Customer Concierge Phone Number

888-715-3291
Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
This is not the most popular Frontier Communications phone number (it's ranked #4). Most customers call 800-921-8101 for support: Click here for best option

Other customers got on the phone recently because:

No voice service for two days now!!
My call keeps dropping and I still haven't received my refund cause of the call dropping.
Please call me back. I will explain. To long of an issue to write
I would like to talk about my bill. I have seen that there is a plan for your *** up an...
My fiber phone is not working correctly. Calls are being dropped, can't call out, tr...
My internet isn't coming on
Tree is down on line. Blocking our road. Phone has some static
We just wanted to compliment your technician Rod Ferguson, who came today (***) to our...
Help get internet working hasn't since install
I was billed for months where I did not use the service.
Yes My name is Curtis Smith. I booked my flight back in February and as of last night m...
We have a farm The phone wire has sagged and needs to be raised up.. Hay season is com...
My phone line from the telephone pole to my house was broken during a storm on ****. I...
Today I received a card in the mail dear valued frontier customer we have processed a r...

Help me with my issue

Frontier Communications New Customer Concierge Phone Number 888-715-3291 - Info & Statistics

Phone number to dial888-715-3291
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial3:45pm
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Average wait11
Current wait21
Rank (among phone numbers)4
Rank (overall)6
Alternate methodsphone or email or web or chat
Quality of communication52%
Quality of help71%
Customer votes2,245
Best phone number800-921-8101
Information last updatedSun May 15 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Frontier Communications's 888-715-3291 New Customer Concierge Number

This Frontier Communications phone number is ranked #4 out of 6 because 48,300 Frontier Communications customers tried our tools and information and gave us feedback after they called. The reason customers call 888-715-3291 is to reach the Frontier Communications New Customer Concierge department for problems like Technical Support, Lower my bill, Change Plan, Cancel Plan, Make a Payment. As far as we can tell, Frontier Communications has call center locations in Texas and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. Frontier Communications has 6 phone numbers and 9 different ways to get customer help. We've compiled information about 888-715-3291 and ways to call or contact Frontier Communications with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Frontier Communications

Calling Frontier Communications at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Frontier Communications New Customer Concierge can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Frontier Communications's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Frontier Communications in General

While 888-715-3291 is Frontier Communications's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-921-8101 is their best customer phone number overall, and we have put together a comparison of their 9 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Frontier Communications help by calling them, is that other customers give their customer support at this number a 52% score for their communication skills and a 71% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Frontier Communications Contact Info

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