Frontier Communications New Customer Concierge Phone Number

888-715-3291
New Customer Concierge
  • Calls Frontier Communications's New Customer Concierge department
  • On average, callers wait less than a minute to talk to a person when they call
  • Call center hours are Mon-Fri 4am-9pm, Sat 4am-4pm PST
  • We recommend calling around noon
  • Some common reasons that visitors to GetHuman call Frontier Communications include Change Plan, Lower my bill, Technical Support, Cancel Plan, and Make a Payment.
  • Get a real live human at this number: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
  • This is not the most popular Frontier Communications phone number (it's ranked #4). Most customers call 800-921-8101 for support.

Other customers got on the phone recently because:

No internet, payed bill less than * days ago
Question for a human being not a robot. I want to talk to a human being not a robot. Y...
I need to report a hazard from exposed cable. I give up going through automated systems...
Why is my service interrupted
The Internet needs to be re setup and I need a technician to come out to my place
Hi my name is Bellanira Figueroa an am a current customer I just want to know how to ad...
Can't sign in to my account
Technician never showed up in the allotted time frame
I was unable to make due to flight being delayed for greater than * hours. Refund has y...
My account is being paid by someone else at my address. I can't get the account informa...
I have a complicated account problem I need to resolve. Please help.
I need to change my account information. I don't have access to it because someone else...
I dropped Frontier * months ago. Keep getting emails that says my payment is either pro...
Regarding account and billing

Frontier Communications New Customer Concierge Phone Number 888-715-3291 - Info & Statistics

Phone number to dial888-715-3291
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial3:45pm
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Average wait11
Current wait20
Rank (among phone numbers)4
Rank (overall)5
Alternate methodsphone or web or chat
Quality of communication52%
Quality of help71%
Customer votes2,245
Best phone number800-921-8101
Information last updatedMon Mar 25 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Frontier Communications's 888-715-3291 New Customer Concierge Number

This Frontier Communications phone number is ranked #4 out of 6 because 48,300 Frontier Communications customers tried our tools and information and gave us feedback after they called. The reason customers call 888-715-3291 is to reach the Frontier Communications New Customer Concierge department for problems like Change Plan, Lower my bill, Technical Support, Cancel Plan, Make a Payment. As far as we can tell, Frontier Communications has call center locations in Texas and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. Frontier Communications has 6 phone numbers and 8 different ways to get customer help. We've compiled information about 888-715-3291 and ways to call or contact Frontier Communications with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Frontier Communications

Calling Frontier Communications at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 888-715-3291. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Frontier Communications New Customer Concierge agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Frontier Communications Once on the phone with Frontier Communications's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Frontier Communications in General

While 888-715-3291 is Frontier Communications's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-921-8101 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Frontier Communications help by calling them, is that other customers give their customer support at this number a 52% score for their communication skills and a 71% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Other Frontier Communications Info

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