Chegg Phone Number

Calling Chegg customer service faster by GetHuman

855-581-9873
Customer service
Current Wait: 25 mins (8m avg)
Hours: Mon-Fri 10am-8pm EST; best time to call: 10:10am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Missing OrderReturn an OrderOvercharge on AccountVerification StatusCancel AccountA different issue
Get to a live person fastest: Just wait on the line for the next student advocate

Reasons customers like you called recently

trying to finish order and it won't go through.
17h ago
the access code I ordered is damaged. I have printed a return label, but wanted to let...
18h ago
My account no longer exists and I’ve been trying for the past * weeks now to return my books.
18h ago
I was charged an overdue fee for one of the textbooks I returned, however, all books we...
a day ago
I placed an order to receive some books, but since I will be dropping that class, I nee...
a day ago
I need to talk to a representative on the phone. The number on the website is not working.
a day ago
Hi! I was just emailing to ask a few questions. I recently ordered a Business Statist...
a day ago
I am very upset. The wrong book was just delivered to me! I have * assignments due by t...
a day ago
My daughter order a bundle medical terminology book and it stated there was an access c...
a day ago
I ordered a book with an access code. I received the book but there was no access code...
a day ago
I have ordered a book and it should have been here by now
a day ago
I am trying to redeem my SallieMae study pack redemption code. I have the code and ente...
2d ago
This message keeps blocking my access to Chegg. I am a tutor. There is no captcha to e...
2d ago
I rented a book that I actually do not need, so am I allowed to return it for a full re...
2d ago
I am trying to rent the managerial accounting textbook from Cheggs because i have cenga...
2d ago
See more recent reasons for callingHelp me with my issue

Customer Number 855-581-9873 - by the Numbers

Phone number to dial
855-581-9873
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 10am-8pm EST
Best time to dial
10:10am
Navigate phone maze to a human
Just wait on the line for the next student advocate
Average wait
8
Current wait
25
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or email or chat or twitter or web
Quality of communication
52%
Quality of help
61%
Customer votes
4,413
Information last updated
Mon Jan 13 2020 10:00:00 GMT+0000 (UTC)

Chegg's Best Toll-Free/800 Customer Phone Number

This is Chegg's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Chegg agent. This phone number is Chegg's Best Phone Number because 48,966 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-581-9873 include Missing Order, Return an Order, Overcharge on Account, Verification Status, Cancel Account and other customer service issues. The Chegg call center that you call into has employees from Florida and is open Mon-Fri 10am-8pm EST according to customers. In total, Chegg has 1 phone number. It's not always clear what is the best way to talk to Chegg representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Chegg - by phone or otherwise

While 855-581-9873 is Chegg's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Chegg customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via jack@chegg.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Chegg please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Chegg.

What is GetHuman's Relationship to Chegg?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Chegg. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Chegg Contact Info

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