Experian Help Pages

Experian Customer FAQ, Forum, and Online Help Desk

Experian Help @ experian.com
Customer Help
Average time to fix: (3 hours)
Busiest time: 10:45am
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Recent Experian help topics searched

I want help with improving my credit score
I was alerted by Zander Identity Theft that my phone number showed up somewhere online...
I need a free copy of my credit report I requested one in December and never received i...
Need to unfreeze credit score
I need the two medical bills dispute and remarks removed off of my credit report
I changed my payment method and Experian is now trying to charge me again for the same...
I need my cell phone number to be added to the Credit Report Fraud Victim Extended Aler...
Cannot log into experian account. Claims my login name is invalid. Requested login na...
I just boosted my credit score and want to lock(not freeze) my credit report.It seems t...
There’s an inquiry from something that wasn’t supposed to make an inquiry on my credit report
I need to speak with someone
received notice from you that a card decreased my credit limit, but the card is fraudul...
I need to see if I have a split profile or duplicate account.
Someone used to home address to apply for credit ... are they using my social security...
I have everything I need from experian now. I see no need to continue paying the monthly fees
They have my name misspelled.
Cannot create account, due to identity theft.

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Experian Online Help at experian.com - Info & Stats

Help desk addresshttp://www.experian.com/corporate/personal-services-contacts.html
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time3
Rank amongst all ways to reach them5
Other means of communicationphone, web, email
Communication customer rating66%
Quality of help rating82%
Votes for online help5,706
When this was last updatedFri Feb 19 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number714-830-7000

Experian Help Pages: What to Know

This is the Experian help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Experian's best customer help page or faq or forum, this is the best entry point according to 258,954 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (714-830-7000) which we show above. Sometimes when you dig through the various help topics and volumes on experian.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Experian agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Experian: General Information

Experian has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Experian using 3 different media: phone, web, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 714-830-7000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Experian.

Do Experian and GetHuman work together?

GetHuman has no relationship with Experian and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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