Experian Help Pages

Experian Customer FAQ, Forum, and Online Help Desk

Experian Help @ experian.com
Customer Help
  • It takes an average of 3 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 9am.
  • Common topics include Correct Reporting, Cancel Subscription, Account Access, Remove Credit Freeze, Refund a Charge, and more.
Since there is a phone number available, we have to recommend calling Experian and talking to a real human being instead of searching their help site for answers.

Recent Experian help topics searched

I just signed up for Experian identity protection. I was sent an email to access a site...
The issue is I was charged for a membership I didn't want and had cancelled but can't g...
I was charged for a membership I had already cancelled and cannot get through the autom...
I was charged for a membership I had cancelled and tried to call multiple times to let...
Lost our password and need to unfreeze credit. Can’t reach a human representative. Can...
I need to update or remove a phone number on file
Cannot login to experian account
Since yesterday. I’m on the dark web , my ow has been changed and my phone number is...
My profile has fraudulent accounts and names. It also has fraudulent inquiries on the a...
Need to make a dispute with an agent
I need to remove a fraud alert instantly. There phone system keeps putting me in a loop...
I can’t login to my account
I just submit identity theft report with chase bank. I need some help with protecting m...
I did not know I was enrolled into a subscription* membership. I would like to cancel.
Your company claims that I owe $*,*** to someone. Who do you claim that I owe it to?

Experian Online Help at experian.com - Info & Stats

Help desk addresshttp://www.experian.com/corporate/personal-services-contacts.html
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time3
Rank amongst all ways to reach them6
Other means of communicationphone, web, email
Communication customer rating63%
Quality of help rating79%
Votes for online help5,702
When this was last updatedWed Feb 21 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-493-1058

Experian Help Pages: What to Know

This is the Experian help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Experian's best customer help page or faq or forum, this is the best entry point according to 258,954 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-493-1058) which we show above. Sometimes when you dig through the various help topics and volumes on experian.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Experian agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Experian: General Information

Experian has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Experian using 3 different media: phone, web, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-493-1058 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Experian.

Do Experian and GetHuman work together?

GetHuman has no relationship with Experian and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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