Dropbox Help Pages

Dropbox Customer FAQ, Forum, and Online Help Desk

Dropbox Help @ dropbox.com
Customer Help
Average time to fix: (3 hours)
Busiest time: 9am
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Recent Dropbox help topics searched

Unauthorized charge on ***** of $**.** pending charges for a Dropbox account I do not h...
Hi my name is Shafeek achulay my Dropbox photos r missing how can I recovery my all pitcher
My desktop app keeps crashing and will not sync the files I had uploaded so other membe...
When I check a folder in selective sync to show up on my computer....it shows up in the...
My account canceled and I want my amount refunded ASAP. You charged me twice in one mon...
Need copy of **** invoice.*Payment of $,**** made
I need to speak to someone about my bill--I need to make a change. Please call me at...
I never signed up for a Dropbox account and I've been charged $**.** for this service...
I have over *** files to send with Dropbox. I have a dropbox account. I have uploaded t...
You charged me $***.** for a year subscription and I only wanted to pay $***month.
I have the Dropbox pro & have had it for a few years now. I need help with syncing...
Hi I need a transcript of of a bodycam made by Dropbox**Would you please help me **Than...
My dropbox account is not coming up in my tree . Therefore i cant save any of my work.
My account is disabled and idk why
I cannot access Dropbox on my laptop?**Can someone from support call me at...
Sir, I had uploaded Dropbox photo, she is no longer showing in Dropbox
I was charged to $*** and not notified. I need this charge reversed.

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Dropbox Online Help at dropbox.com - Info & Stats

Help desk addresshttps://www.dropbox.com/help
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time3
Rank amongst all ways to reach them2
Other means of communicationtwitter, web
Communication customer rating67%
Quality of help rating91%
Votes for online help246
When this was last updatedWed May 05 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Dropbox Help Pages: What to Know

This is the Dropbox help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Dropbox's best customer help page or faq or forum, this is the best entry point according to 15,456 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on dropbox.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Dropbox agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Dropbox: General Information

Dropbox does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Dropbox using 2 different media: twitter, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Dropbox.

Do Dropbox and GetHuman work together?

GetHuman has no relationship with Dropbox and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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