Dropbox Help Pages

Dropbox Customer FAQ, Forum, and Online Help Desk

Dropbox Help @ dropbox.com
Customer Help
Average time to fix: (3 hours)
Busiest time: 10:45am
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Recent Dropbox help topics searched

my son's name is Kyle Savala he has grand mal seizures on the *th of this month somethi...
I signed up for the trial which was supposed to end on *****, I was going to cancel tod...
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I'd like to restore photos from over * years ago. Let me know if I have to upgrade. Tha...
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Cannot sign in my Dropbox account
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I deleted my account a few days ago and would like to recover it please. My email addre...
Hello,**I am trying to get a hold of someone in Human Resources. This is reference to r...
Yesterday, I downloaded Dropbox because a coworker sent me some files in a shared file...
I have * drop boxes and need to cancel one need to know if they are both exactly the same
i have * drop boxes i need to know what each of them are. If not I'm cancelling both.*I...
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Dropbox Online Help at dropbox.com - Info & Stats

Help desk addresshttps://www.dropbox.com/help
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time3
Rank amongst all ways to reach them2
Other means of communicationtwitter, web
Communication customer rating70%
Quality of help rating94%
Votes for online help243
When this was last updatedTue Jun 28 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Dropbox Help Pages: What to Know

This is the Dropbox help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Dropbox's best customer help page or faq or forum, this is the best entry point according to 15,456 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on dropbox.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Dropbox agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Dropbox: General Information

Dropbox does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Dropbox using 2 different media: twitter, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Dropbox.

Do Dropbox and GetHuman work together?

GetHuman has no relationship with Dropbox and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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