Coinbase Help Pages

Coinbase Customer FAQ, Forum, and Online Help Desk

Average time to fix: (21 hours)
Busiest time: 2:15pm
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Recent Coinbase help topics searched

was asked to wire money to coinbase inc is this a scam person said he can make me...
Have had pending received transaction since **:** pm today
cannot access account
Invested $*** got locked out. Went through verification procedures. Once verification w...
The following transactions were supposed to be one deposit from Coinbase into my Bank o...
There is no one that can help me if called *** time or more and get nothing this is a scam
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I can not deposit any money. I am supposed to contact the support. my account is verified.
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Coinbase Online Help at support.coinbase.com - Info & Stats

Help desk address
http://support.coinbase.com
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
2:15pm
Average turnaround time
21
Rank amongst all ways to reach them
3
Other means of communication
phone, email, web
Communication customer rating
79%
Quality of help rating
88%
Votes for online help
475
When this was last updated
Tue Jan 14 2020 10:00:00 GMT+0000 (UTC)
Best phone number
888-908-7930

Coinbase Help Pages: What to Know

This is the Coinbase help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Coinbase's best customer help page or faq or forum, this is the best entry point according to 37,536 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-908-7930) which we show above. Sometimes when you dig through the various help topics and volumes on support.coinbase.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Coinbase agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Coinbase: General Information

Coinbase has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Coinbase using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-908-7930 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Coinbase.

Do Coinbase and GetHuman work together?

GetHuman has no relationship with Coinbase and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Coinbase Contact Info

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