Coinbase Customer FAQ

Top Answers & How-to Guides

What is Coinbase's Phone Number?

The question we are asked most often is about how to talk to Coinbase customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Close My Line of Credit from Coinbase?

If you're no longer interested in using Coinbase's line of credit, you can close your account by contacting customer support. You will...

How Do I Transfer Bitcoin to a Bank Account on Coinbase?

Since you cannot transfer Bitcoin to your bank account directly, you will need to sell and transfer the payment from the sale to a...
Ask any question you have about Coinbase customer service, get an answer now.

Recent Coinbase Customer Questions

Can't log in say a person already log in using my information

This issue could potentially mean someone else has gained access to your account. It is recommended to immediately reset your password and secure your account. Afterwards, make sure you enable two-factor authentication (2FA) for an extra layer of security. If you're still unable to regain control of your account, reach out to Coinbase’s customer support immediately. The link to the most up-to-date contact information is right here on this page you are viewing.
Asked May 13, 2024 7:05 AM

My transactions keep keep being rejected

As a platform with a strong commitment to security, Coinbase might cancel transactions for various reasons. These include suspected fraudulent behavior, issues with your bank or credit card, insufficient funds, or triggering of their internal risk system. Make sure your account is fully verified, the card details or bank account you are using are correct, and you have enough funds. Also, checking with your bank could also provide insight, as they may be blocking the transaction due to their own security measures. As a last measure, try decreasing the amount of the transaction, as it's possible it might be too large for a single purchase.
Asked Mar 10, 2024 2:14 AM

What do I need to do to change my coinbase account name?

Coinbase doesn't currently allow users to change account names for security and regulatory compliance reasons. These measures are put in place to protect user information and prevent fraudulent activity. The name on your Coinbase account should match the name on your legal ID. If you've legally changed your name, you can try reaching out to Coinbase support to see if they can assist in updating your account information. Please remember to maintain security by never sharing sensitive account details through unsecured methods.
Asked Mar 7, 2024 9:44 PM

Why haven’t my wire transfer funds arrived yet?

There could be a few reasons why your wire transfer funds haven't arrived yet. It usually takes 1-3 business days for a wire transfer to be processed. If you haven't waited this long, it's possible the transfer is still being processed. It's also possible that there was an issue with the bank details provided. Ensure that they're correct and match the bank account that's linked to your Coinbase account. Additionally, transfers may be delayed due to holidays or weekends. If you've waited more than three business days, checked your bank details, and there's no holiday or weekend delay, please reach out to our support team.
Asked Mar 7, 2024 8:52 PM

utilizzo fraudolento dei miei dati per operazioni illecite

Spiacenti per il problema che stai affrontando. Se sospetti un uso fraudolento dei tuoi dati su Coinbase, dovresti agire immediatamente. Prima di tutto, cambia la tua password Coinbase e le password di qualsiasi altro account collegato, come la tua email personale. Successivamente, abilita l'autenticazione a due fattori per un ulteriore livello di sicurezza. Se le transazioni fraudolente sono già avvenute, contatta immediatamente il tuo istituto bancario o fornitore di carte di credito per segnalare le transazioni sospette. Ricorda, la protezione dei tuoi dati personali è estremamente importante, quindi prendi sempre precauzioni per assicurarti che le tue informazioni rimangano al sicuro.
Asked Mar 7, 2024 5:48 PM

Help me with my Coinbase customer service issue


How Do I Cancel My Loan from Coinbase?

Coinbase allows account holders to borrow money based on their overall account balance While it does not have a mechanism for canceling...

How Do I Apply for a Long Term Loan from Coinbase?

Coinbase is one of the cryptocurrency exchanges that allows users to take out a cash loan or a line of credit. You must live in an...

How Do I Get a Loan from Coinbase?

Coinbase users may be eligible to take out a loan from Coinbase. To get started, log in to your account to determine if you qualify...

Can I Get a Loan from Coinbase Without Collateral?

The Coinbase credit service is a convenient way to access cash without selling your crypto assets. Coinbase uses the crypto assets...

What Happens If I Don't Pay Back My Loan from Coinbase?

If you don't repay your Coinbase loan, they may sell your BTC collateral to cover the missed payment and any accrued interest. You...

How Do I Apply for a Line of Credit from Coinbase?

Applying for a line of credit from Coinbase is a relatively simple process. You will need to determine your eligibility, calculate...

Can I Borrow Money for Crypto from Coinbase?

Coinbase is an excellent option for borrowing money to trade crypto. The process is simple, and the terms are very flexible. You only...

Crypto Transactions

How Do I Lend Crypto on Coinbase?

Lending crypto on Coinbase is a great way to earn some extra money. It's relatively low risk and can be a nice passive income stream....

How Do I Transfer Bitcoin to a Bank Account on Coinbase?

Since you cannot transfer Bitcoin to your bank account directly, you will need to sell and transfer the payment from the sale to a...

Account Management

How Do I Close My Line of Credit from Coinbase?

If you're no longer interested in using Coinbase's line of credit, you can close your account by contacting customer support. You will...

How Do I Find My Coinbase Wallet Address?

All Coinbase wallet transactions are done on a blockchain. If you send funds to an incorrect address, the Coinbase wallet cannot recover...

How Do I Increase My Daily Spending Limit on Coinbase?

If you're looking to increase your spending limits on Coinbase, you'll need to complete several steps to allow the company to verify...

How Do I Change the Country on My Coinbase Account?

You should change the country on your account if you move to a new country or get dual citizenship. There are some currencies that...

How Do I Reset My Password on Coinbase?

There are several reasons why you may want to reset your Coinbase account password, the most prominent one being forgetting it. you...

How Do I Recover My Coinbase Account?

If you have lost access to your Coinbase account, you can recover it in a few simple steps with these helpful tips

Account Security

How Do I Get My Coinbase Account Verified?

You need to provide specific documentation to verify your Coinbase account. Make sure you research the needed details before starting...

How Do I Set Up Two Factor Authentication on My Coinbase Account?

Coinbase offers three main methods of installing a multifactor authentication code for your digital wallet. You can select a one-time...

What Do I Do If My Coinbase Account Is Hacked?

If your Coinbase account is hacked, you have to take quick action. Lock your account temporarily to restrict access and prevent financial...

What Do I Do If There's a Problem on My Coinbase Account?

If you have any problems with your Coinbase account, you can always contact the customer support service for help with these helpful...

What Do I Do If My Coinbase Account Is Disabled?

If you receive a "Sorry, account temporarily disabled" error message on Coinbase, your account may have been targeted by a hacker or...

Deposits and Transactions

What is the minimum deposit amount for Coinbase?

The minimum deposit amount for Coinbase depends on the currency you are depositing. For US dollars, the minimum deposit amount is $1....

How long does it take to buy/sell cryptocurrency on Coinbase?

The time it takes to buy or sell cryptocurrency on Coinbase may vary depending on multiple factors. For purchases made using a debit...

What are the fees for buying/selling cryptocurrency on Coinbase?

The fees for buying/selling cryptocurrency on Coinbase vary depending on the transaction amount, payment method, and location. In the...
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!