Straight Talk Customer Support on Facebook

Contacting Straight Talk customer service via Facebook or Messenger by GetHuman

Straight Talk on Facebook
Facebook Business Page
https://www.facebook.com/StraightTalkWireless
Expect a response in: 23.25 hours
Best time to write: around 9am
Rank: #9 of 10 ways to contact
7,735 customer votes
Why are you trying to reach them? Let us help by giving problem-specific advice and connecting you to people who had the same issue.
Message about: Cancel serviceMessage about: Change PlanMessage about: Technical supportMessage about: Pay my billMessage about: Activate planBecause of another issue

Straight Talk Facebook-based Customer Help - Info & Stats

Address of Facebook page
https://www.facebook.com/StraightTalkWireless
Call-back available
NO
Facebook page hours
24 hours, 7 days
Ideal time to write
9am
First response time
23.25
Average turnaround time
23
Rank (amongst all ways to contact)
9
Legibility of messaging
51%
Quality of help
66%
Customer votes
7,735
Information last updated
Wed Nov 14 2018 10:00:00 GMT+0000 (UTC)

Straight Talk Customer Service via Facebook: The Breakdown

Straight Talk's Facebook Business Page is one way to contact customer service and see if they are on Messenger at the same time. We don't always recommend this as the best way to reach them, and you can see our other suggestions right here. If there's a better, faster way to speak to a customer service rep about your issue, we got it. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Straight Talk over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting Straight Talk in General

There are 10 ways to speak with Straight Talk customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call Straight Talk if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other Straight Talk customers, is the 800-876-5753 option we show above. If you know of other ways to reach Straight Talk that we haven't talked about here already, please let our research team know. Or if you think that Straight Talk has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

Contacting Straight Talk

Other Companies on Facebook

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