Kohls.com Customer Support on Facebook

Contacting Kohls.com customer service via Facebook or Messenger

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5,710 customers have asked GetHuman if Kohls.com answers customer inquiries on Facebook
Kohls.com does not provide customer support through a Facebook Business Page or on Messenger, but you can tell us what your issue is below and we can help get you on the right track.

Recent reasons others searched for Kohls.com on Facebook

I will not shop there anymore, no more my pillow, fine , no more my business.Just wanted to let Kohls know that since they decided to show their political affiliati...I ordered leggings and I wanted to pick up in Wilkes Barre or Dickson City and the pick...I read that you will no longer carry My Pillow products. I hate to see companies make...Purchased a juice blender during holidays online with cash back as rebate. Have not hea...You won’t sell My Pillow because the CEO supports Trump??? Fine! I will never shop at K...Dear Kohls, I understand that you have decided to get into politics. Since you are plan...I spend A LOT of money at Kohls because i like your products. After learning of your re...I just read that Kohl's has decided to discontinue handling Mike Lindell's products bec...When you start to put back the “My Pillow” items I’ll return to your store. **It’s too...I was about to shop at your store in Lynnwood, WA but your INSANE and UNETHICAL removal...Order shows delivered but it has not been delivered.*I want it delivered!*Order Number...I found no information on your web site for customer comments. As a long-time Kohls c...Didn't care much for your Chinese products anyway, but did shop at your store frequentl...Is it true that Kohls does not want any customers that hold conservative, traditional A...I understand that kohls is becoming cowardly to political views .I say shame on you fo...

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Kohls.com Customer Service via Facebook: The Breakdown

Kohls.com does not have a Facebook Business Page that is manned by their customer service department, but there are plenty of ways to get help. If you are trying to get an issue fixed or ask them a question, our advice is this: Call Kohls.com instead. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Kohls.com over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting Kohls.com in General

There are 3 ways to speak with Kohls.com customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call Kohls.com if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other Kohls.com customers, is the 855-564-5705 option we show above. If you know of other ways to reach Kohls.com that we haven't talked about here already, please let our research team know. Or if you think that Kohls.com has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

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