Verizon Email

Emailing Verizon Customer Support by GetHuman
Customer Service Email
  • The average reply comes back in around 237.2 hours.
  • Email is monitored 24 hours, 7 days, so expect a reply during that timeframe in a given day.
While exchanging information over email is convenient, most Verizon customers prefer to get in touch over the phone. Luckily, calling Verizon on the phone is an option.

Customers recently wanted to email Verizon about the following:

Need to speak with someone about a current order
they are billing me but i dont have verizon service
Why is my phone bill so high?
My October is too high!
I have an Apple **, yet I rarely have more than one bar. Why don’t I have a stronger signal?
I’m trying to set up a new phone for my grandma, it’s a replacement device so I’m not t...
I need to know why my bill increased by $**.**?
Trying to activate my sim card
I need to get info about my * - *** number. I get the number from spectrum, who gets it...
I need to get info about my **** number. I get the number from spectrum, who gets it fr...
Lost my phone and I would like to talk to a representative about it
Lost my phone. Need to pay it off and get my upgrade

Help me with my issue

Verizon Email Support - by the Numbers

Department you are emailingTechnical Support
Customer service hours24 hours, 7 days
Most likely time of response1pm
Average wait237.2
Rank (overall)11
Alternate methodsphone, chat, twitter, web, email
Quality of communication80%
Quality of help60%
Customer votes799
Information last updatedSat Mar 02 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-837-4966

Verizon Customer Service Email

Email Verizon customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Verizon customer service. This information is according to 49,122 GetHuman users who are also Verizon customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Verizon customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Verizon at their 800-837-4966 phone number instead. The Technical Support department that replies to the emails you send is used to responding to a variety of customer service issues such as Setup Service. When you email Verizon one of their customer service agents sitting in one of their call centers, likely located in North Carolin or Iowa or India, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Verizon by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Verizon

Verizon provides customer service by email and also by phone. There are 16 ways to reach Verizon across 5 communication modes: phone, chat, twitter, web, email. In case you didn't realize there was an alternative, the best phone number for Verizon customer support is 800-837-4966. With our free tools, you can check out the current wait time for Verizon and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Verizon customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Verizon currently.

What's the connection between Verizon and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Verizon's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Verizon Contact Info

Email-based customer care with other companies

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
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