UPS Email

Emailing UPS Customer Support by GetHuman

custsvccaen@ups.com
Customer Service Email
Average reply: (54.5 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 1:30pm
Why do you want to write to UPS?

Customers recently wanted to email UPS about the following:

Change shipping address
UPS lost my package and issued a refund to the wrong person for the wrong amount
Missed delivery. UPS didnt follow intructions to deliver to neighbor Fiday and now cant...
Package was originally scheduled to be delivered on Friday *******, but now there are d...
Find where package is
While making shipping label and payment received "UPS internal security measures preven...
Obtaining tax form W* for ****
Someone Tex me said I had a package to be delivered and said his name was Paul desmon
My package was delivered to CVS but they don’t have it
My package United States warehouse clearance issue
Have issue with package lost worth $***.** *It made it to San Antonio, but it is now lo...
i tried twice to buy a label online and they say twice. INTERNAL error our security...

Help me with my issue

UPS Email Support - by the Numbers

Email addresscustsvccaen@ups.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response1:30pm
Average wait54.5
Rank (overall)7
Alternate methodsphone, chat, facebook, email, web, twitter
Quality of communication71%
Quality of help67%
Customer votes748
Information last updatedTue Jan 24 2023 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-742-5877

UPS Customer Service Email

Email UPS customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for UPS customer service. This information is according to 157,950 GetHuman users who are also UPS customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, UPS customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling UPS at their 800-742-5877 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Lost Package. When you email UPS one of their customer service agents sitting in one of their call centers, likely located in Michigan, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like UPS by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting UPS

UPS provides customer service by email and also by phone. There are 12 ways to reach UPS across 6 communication modes: phone, chat, facebook, email, web, twitter. In case you didn't realize there was an alternative, the best phone number for UPS customer support is 800-742-5877. With our free tools, you can check out the current wait time for UPS and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best UPS customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact UPS currently.

What's the connection between UPS and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer UPS's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

UPS Contact Info

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