UPS Email

Emailing UPS Customer Support by GetHuman

custsvccaen@ups.com
Customer Service Email
  • The average reply comes back in around 54.5 hours.
  • Email is monitored 24 hours, 7 days, so expect a reply during that timeframe in a given day.
While exchanging information over email is convenient, most UPS customers prefer to get in touch over the phone. Luckily, calling UPS on the phone is an option.

Customers recently wanted to email UPS about the following:

Tracking falsely claims delivery was attempted
Tracking falsely claims delivery was attempted. No delivery was attempted.
I was sent an email intended for somebody else which contained sensitive information
I dropped a package off at one of your UPS Drop Box locations on ******** after hours...
UPS representative for missing package
Need a signature release on a package being delivered to my home so I do not have to si...
Need to know status of claim for tracking number *Z***A*R**********
You guys shipped my life saving medicine somewhere it was supposed to be here days ago...
I visited a USPO to reroute a package. I am told that the package has been delivered, b...
how you doing? I was wondering if you can tell me if I'm put on the no rehire list. I'm...
I received text message from ups saying I had a pckage that was not able to be delivere...
I paid to get it at an address was home never received package. Now I've paid to have i...

Help me with my issue

UPS Email Support - by the Numbers

Email addresscustsvccaen@ups.com
Department you are emailingCanada Customer Service
Customer service hours24 hours, 7 days
Most likely time of response10:15am
Average wait54.5
Rank (overall)7
Alternate methodsphone, chat, facebook, email, web, twitter
Quality of communication68%
Quality of help70%
Customer votes750
Information last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-742-5877

UPS Customer Service Email

Email UPS customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for UPS customer service. This information is according to 157,950 GetHuman users who are also UPS customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, UPS customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling UPS at their 800-742-5877 phone number instead. The Canada Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Lost Package. When you email UPS one of their customer service agents sitting in one of their call centers, likely located in Michigan, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like UPS by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting UPS

UPS provides customer service by email and also by phone. There are 15 ways to reach UPS across 6 communication modes: phone, chat, facebook, email, web, twitter. In case you didn't realize there was an alternative, the best phone number for UPS customer support is 800-742-5877. With our free tools, you can check out the current wait time for UPS and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best UPS customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact UPS currently.

What's the connection between UPS and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer UPS's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

UPS Contact Info

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