Samsung Email

Emailing Samsung Customer Support by GetHuman

president@sea.samsung.com
Customer Service Email
Average reply: (31 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 9am
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Customers recently wanted to email Samsung about the following:

Purchased a new mobile phone one year ago it has since developed a fault.It says no sim...
yes i was wondering how to get in touch with someone about getting help with a tablet f...
I have a tablet samsung galaxy tab *v *which is has crack on its screen,my tab,s charge...
I can’t hear anyone on the other end when I answer My Samsung AS** cell phone. It’s dri...
I have had an issue with EVERY Samsung phone I've had. They are unreliable at best and...
Samsung smartphone and tablet screens go dark while I am trying to read the screen. How...
Long delay in shipment of the galaxy z flip that I ordered.
Phone is not recognising sim card
I am the proud owner of a new house purchased November **, ****. This week I had my (ne...
I have Samsung note * two years ago directly from Samsung.com,now Sprint put me in the...
I get a error code on a sertain website.
What is lacking storage booting ?
Help me with my issue

Samsung Email Support - by the Numbers

Email address
president@sea.samsung.com
Call-back available
NO
Department you are emailing
Customer Service
Customer service hours
24 hours, 7 days
Most likely time of response
9am
Average wait
31
Rank (overall)
5
Alternate methods
Quality of communication
69%
Quality of help
79%
Customer votes
579
Information last updated
Sat Apr 04 2020 09:00:00 GMT+0000 (UTC)
Best phone number
800-726-7864

Samsung Customer Service Email

Email Samsung customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Samsung customer service. This information is according to 82,302 GetHuman users who are also Samsung customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Samsung customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Samsung at their 800-726-7864 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Repair Request. When you email Samsung one of their customer service agents sitting in one of their call centers, likely located in California or South Carolina or Vietnam or India or North Carolina or Canada, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Samsung by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Samsung

Samsung provides customer service by email and also by phone. There are 7 ways to reach Samsung across 4 communication modes: phone, chat, email, web. In case you didn't realize there was an alternative, the best phone number for Samsung customer support is 800-726-7864. With our free tools, you can check out the current wait time for Samsung and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Samsung customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Samsung currently.

What's the connection between Samsung and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Samsung's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Samsung Contact Info

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