Samsung Email

Emailing Samsung Customer Support by GetHuman

president@sea.samsung.com
Customer Service Email
  • The average reply comes back in around 31 hours.
  • Email is monitored 24 hours, 7 days, so expect a reply during that timeframe in a given day.
While exchanging information over email is convenient, most Samsung customers prefer to get in touch over the phone. Luckily, calling Samsung on the phone is an option.

Customers recently wanted to email Samsung about the following:

My phone is not working I forgot my password to get into my account because I had to re...
I can't successfully log into my Samsung account because I have a new phone and phone n...
I Have no Internet Access on my A** Phone. I have spoken with * Verizon Techs and was t...
in normal room tempreture the phone show device overheating. when my phone is not hot so i do
RF**BB******AA more order info at end of message, many thanks for your help.**WHEN I o...
I have a z fold * and I just opened it this morning and the i inside screen won't come...
Low level Speaker stop working can only talk on the phone with the speaker phone on so...
Our Samsung S** Ultra was purchased last May, and has not worked properly since incepti...
I need to schedule a pickup for a returned washer and dryer. Samsung needs to create an...
Hello I'm having difficulty communicating with staff at Samsung. Samsung organised for...
As an older person do you know how hard it is to type out this stuff? And doing the voi...
This has reference to the Refrigerator and Washing Machine that i purchased from Samsun...

Help me with my issue

Samsung Email Support - by the Numbers

Email addresspresident@sea.samsung.com
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response2:15pm
Average wait31
Rank (overall)4
Alternate methodsphone, chat, email, web
Quality of communication66%
Quality of help82%
Customer votes576
Information last updatedSat Mar 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-726-7864

Samsung Customer Service Email

Email Samsung customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Samsung customer service. This information is according to 82,302 GetHuman users who are also Samsung customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Samsung customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Samsung at their 800-726-7864 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Repair Request. When you email Samsung one of their customer service agents sitting in one of their call centers, likely located in California or South Carolina or Vietnam or India or North Carolina or Canada, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Samsung by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Samsung

Samsung provides customer service by email and also by phone. There are 6 ways to reach Samsung across 4 communication modes: phone, chat, email, web. In case you didn't realize there was an alternative, the best phone number for Samsung customer support is 800-726-7864. With our free tools, you can check out the current wait time for Samsung and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Samsung customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Samsung currently.

What's the connection between Samsung and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Samsung's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Samsung Contact Info

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