Samsung Email

Emailing Samsung Customer Support by GetHuman

president@sea.samsung.com
Customer Service Email
Average reply: (31 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 1:45pm
Why do you want to write to Samsung?
Better than email: chat with a live expert
We partner with a San Francisco-based business with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now. Learn more

Customers recently wanted to email Samsung about the following:

My tv will not stay on, it turns off every few minutes.Can’t program it.Model*HLS****W
we have a samsung Ultra HD DVD, model UBD-km**C. It plays the older blue ray dvds but n...
My washer starts to wash but won’t finish the cycled
Good morning. I have a Samsung monitor which was working fine until yesterday. When an...
The black chrome is coming off of my stove oven
my phone is lost and I cannot use it, so, my phone is missing and gone basically. I jus...
When I try to log into my phone I get a advertisement from Samsung about your services...
Can't log in to my account
I am trying to order a phone on the Samsung website and I'm trying to finance.it, howev...
Can't get Discovery plus on my Samsung tv
I purchased the Samsung tower speaker and I lost the power cord and need a replacement
I am trying to put in an online order for a Samsung Watch *. I get the message below ev...

Help me with my issue

Samsung Email Support - by the Numbers

Email addresspresident@sea.samsung.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response1:45pm
Average wait31
Rank (overall)5
Alternate methodsphone, chat, email, web
Quality of communication68%
Quality of help80%
Customer votes578
Information last updatedFri Apr 16 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-726-7864

Samsung Customer Service Email

Email Samsung customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Samsung customer service. This information is according to 82,302 GetHuman users who are also Samsung customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Samsung customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Samsung at their 800-726-7864 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Repair Request. When you email Samsung one of their customer service agents sitting in one of their call centers, likely located in California or South Carolina or Vietnam or India or North Carolina or Canada, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Samsung by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Samsung

Samsung provides customer service by email and also by phone. There are 7 ways to reach Samsung across 4 communication modes: phone, chat, email, web. In case you didn't realize there was an alternative, the best phone number for Samsung customer support is 800-726-7864. With our free tools, you can check out the current wait time for Samsung and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Samsung customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Samsung currently.

What's the connection between Samsung and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Samsung's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Samsung Contact Info

Email-based customer care with other companies

Speak to An Expert Now

We partner with a US-based expert help site to provide you with support technicians available 24/7. Enjoy a $1 one-week trial membership and chat with an expert now, live.
Get Live Expert Help

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!