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Westin Hotels Customer FAQ

Top Answers & How-to Guides

What is Westin Hotels's Phone Number?

The question we are asked most often is about how to talk to Westin Hotels customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is parking available at Westin Hotels and what are the charges?

Yes, parking is available at Westin Hotels. The charges for parking vary depending on the location of the hotel. Each hotel has its...
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Cancellation

How Do I Cancel My Trip with Westin Hotels

If your plans have changed and you need to cancel an upcoming stay at a Westin Hotel, you have a few options available. You can call...
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Refunds

How Do I Get a Refund from Westin Hotels?

It is possible to obtain a refund from Westin Hotels by visiting its website and canceling your booking. The refund is automatic if...
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Booking

How Do I Book a Trip with Westin Hotels?

Westin Hotels has luxury accommodations in major cities around the world, and booking your stay can be done in just a few clicks on...
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Disputes

How Do I Dispute a Charge with Westin Hotels?

You'll need to go to your Westin account. Click Reserve Link and select View Reservations to dispute a charge. Choose the reservation...
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Check-in/out times

What are the check-in and check-out times at Westin Hotels?

Check-in time at Westin Hotels is typically at 3:00 PM. However, early check-in may be available upon request, subject to availability....
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Loyalty Program

Do Westin Hotels offer a loyalty program?

Yes, Westin Hotels offer a loyalty program called the Marriott Bonvoy program. This program allows guests to earn points for every...
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Amenities

What amenities are included in a standard room at Westin Hotels?

All standard rooms at Westin Hotels are designed to offer a comfortable and convenient stay for our guests. Our standard room amenities...
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Pets

Are pets allowed at Westin Hotels?

Yes, Westin Hotels are pet-friendly. We understand that pets are part of your family, and we welcome them with open arms. At Westin,...
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Room Requests

Can I request a specific room type or location at Westin Hotels?

Yes, you can certainly request a specific room type or location at Westin Hotels. While we cannot guarantee specific room assignments,...
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Can I make special requests for my room, such as extra pillows or a crib?

Yes, at Westin Hotels, we value your comfort and strive to accommodate your specific needs. When making a reservation, you can certainly...
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Transportation

Do Westin Hotels offer airport shuttle service?

Yes, Westin Hotels provide airport shuttle service for the convenience of their guests. Committed to ensuring a seamless travel experience,...
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Facilities

Are there smoking rooms available at Westin Hotels?

No, Westin Hotels are 100% smoke-free. In order to maintain a healthy and comfortable environment for all guests, smoking is strictly...
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Is there a gym or fitness center at Westin Hotels?

Yes, Westin Hotels take pride in providing a fully equipped gym or fitness center for their guests. At Westin, fitness and wellness...
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Is parking available at Westin Hotels and what are the charges?

Yes, parking is available at Westin Hotels. The charges for parking vary depending on the location of the hotel. Each hotel has its...
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Services

Does Westin Hotels offer room service?

Yes, Westin Hotels offer room service for the convenience and comfort of their guests. With the aim to provide a seamless and enjoyable...
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Help me with my Westin Hotels customer service issue

Ask any question you have about Westin Hotels customer service. We will do our best to get you answers right away.
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