What Should I Do If I Never Received a Confirmation Email from Westin Hotels?

Westin Hotels makes it easy to book your room online. Once you choose your room and enter your payment information, you should receive a confirmation email. If you don't receive a confirmation email in your inbox, you can call Westin Hotels customer service or try several online methods to find your room confirmation.

Feb 28, 2023

Westin Hotels was founded in 1930 by Severt W. Thurston and Frank Dupar, and there are now over 200 Westin Hotels in more than 30 countries worldwide. In 2023, Westin is now part of the Marriott International family.

Westin is known for providing guests with a luxurious experience, lush amenities and excellent customer service. If you need to know what to do if you never received a confirmation email after booking your stay, read on for more information.

Book a Room Online

Westin Hotels makes it easy to book a room online. All you have to do is go to their website and search when and where you plan to stay. When you've found a room you like, you can reserve it right away online.

During the booking process, you'll be asked for your payment information and afterwards you should receive an email to confirm your booking.

What To Do if You Don't Receive a Confirmation Email

If you don't receive a confirmation email, you can contact Westin Hostels customer service and ask a customer service representative for confirmation of your booking. There are also several online methods you can use to find your confirmation.

Start by checking your spam folder. It's possible that your email provider categorized it as spam by mistake. If it's not in your spam folder, try logging in to your account on the website and make sure that you signed up with your correct email address.

After successfully logging into your account, click the My Trips tab and see if you can view your room confirmation there. If it isn't there, check the method of payment you used to pay for the room and see if the payment has gone through. It may not be confirmed until your payment is successful.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Why does GetHuman Write How-to Guides for Westin Hotels Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Westin Hotels in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Should I Do If I Never Received a Confirmation Email from Westin Hotels? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Westin Hotels

Asked a year ago
Updated a year ago
Viewed 693,749 times
Westin Hotels
Westin Hotels confirmation email
confirmation email Westin Hotels
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!