What Is Westin Hotel's Cancellation Policy?

When booking at a Westin Hotel, it is important to understand its cancellation policy so you don't have unfortunate surprises if your travel plans fall through. What is Westin's cancellation policy? You can learn more about Westin's booking policies and procedures by contacting customer service here, and below is information about canceling a stay.

Westin Hotel's Cancellation Policy In a Nutshell

The cancellation policy depends on the type of booking you've made. Each one is outlined below.

Family Savings Rate

When making a reservation using the family savings rate, cancellations must be made within 24 hours or check-in for a full refund. This is a prepaid room and modifications to the reservation cannot be made.

Member Exclusive Rate

As with the family rate listed above, cancellations can be made up to 24 hours prior to check-in with no penalties. After that window has closed, a fee will be assessed.

Westin Staycation Rate

This rate also carries a 24-hour or more notice to avoid penalties.

Member Rate Stay for Breakfast

A minimum of 24-hour cancellation is required to avoid penalties.

Stay More and Save Rate

This rate requires cancellation be made 10 days or more prior to check-in to avoid penalties.

Member Rate Promotion

This reservation has a requirement of 7 days prior to check-in to avoid penalties.

Summary of Westin Hotel Policy

When making your booking, it is vital that you review the cancellation policy included in your reservation confirmation. Some rates are non-refundable such as prepaid rooms, so canceling would result in a loss of the entire prepaid amount. Other rates can be partially refunded. When making a cancellation outside the grace period, fees can be assessed at a rate of one night's stay up to the entire balance due for the reservation.

Westin does handle cancellations made outside the grace period on a case-by-case basis. When circumstances require a change of plans at the last minute, travelers can call customer support here to see about canceling or modifying the stay without penalty.

Westin has a number of options when staying at its hotels and each option has its own cancellation policy. That is why it is vital to read the rate details before committing to your reservation. For more information or assistance, call Westin Hotel customer support here.