What is the cancellation policy for reservations made through third-party websites?
Asked 2 years ago
The cancellation policy for reservations made through third-party websites can vary depending on the specific platform used to make the reservation and the terms established by the hotel. Generally, reservations made through third-party sites, such as online travel agencies or booking platforms, typically have their own cancellation policies that might differ from those set by Westin Hotels and Resorts directly. It is important for guests to review the terms and conditions outlined at the time of booking, as these details will specify the cancellation terms, including deadlines for changes or cancellations, any associated fees, and refund eligibility.
Guests should also keep in mind that pre-paid or discounted reservations may have stricter cancellation policies compared to flexible bookings, which often allow for changes or cancellations without penalties up to a certain date. Additionally, since policies can change, it is prudent to check the specific third-party website for the most current information regarding cancellation policies.
For guests seeking detailed guidance, they may want to refer to the confirmation email received upon booking, as this typically contains pertinent information about the reservation. If further clarification is needed, visiting the third-party website directly or reviewing the terms at marriott.com might be beneficial for contacting guest services.
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