What is the ViaGoGo guarantee?
Asked a year ago
The ViaGoGo guarantee ensures that all tickets purchased through the platform are authentic, valid, and will be delivered on time for the event. If any issues arise with the tickets, such as being invalid or not arriving on time, ViaGoGo guarantees to provide replacement tickets of equal or better value, or a full refund if replacement tickets cannot be sourced. This guarantee gives customers peace of mind when purchasing tickets on ViaGoGo, as it safeguards against fraudulent or unreliable sellers. ViaGoGo also has a dedicated customer support team available to assist with any concerns or queries, ensuring a seamless and secure ticket purchasing experience for all users.
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