What is ViaGoGo's cancellation policy?

ViaGoGo's cancellation policy allows customers to cancel their tickets, but it is important to note that cancellations are subject to certain conditions. Customers can cancel their tickets within 48 hours of purchase, as long as the event is not within 7 days of the purchase date. However, if the event is less than 7 days away, cancellations are only possible if the tickets can be resold. This means that customers will receive a refund only if ViaGoGo is able to resell the tickets. Additionally, it is important to note that cancellation fees may apply. Therefore, customers are advised to carefully review the cancellation policy before making a purchase to ensure they understand the conditions and potential fees associated with cancellations.