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Are the tickets on ViaGoGo guaranteed to be authentic?

Asked 2 years ago
When purchasing tickets through ViaGoGo, customers can expect a degree of assurance regarding the authenticity of the tickets. The platform prides itself on providing a secure marketplace for buying and selling tickets to various events. ViaGoGo has implemented measures to ensure that tickets posted by sellers are valid and legitimate. However, it is essential for potential buyers to understand that while ViaGoGo offers a guarantee for certain transactions, the nature of ticket resale can sometimes carry inherent risks. This means that the responsibility ultimately lies with the user to verify the source of the tickets being purchased. ViaGoGo usually provides information about its guarantee policies on its website, which outlines the process if the tickets do not meet the promised standards, such as being invalid or not as described. For the most accurate and detailed information regarding ticket authenticity guarantees, customers should refer to the current terms and policies available on the ViaGoGo website.
Answered Jun 17th 2025

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