The question we are asked most often is about how to talk to X customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
My account is hacked. how to contact customer support.
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked May 19, 2026 4:55 AM
My account was hacked through changing the email and I’m a verified user
If your account has been hacked and the email changed, please follow the procedures outlined on our website for account recovery. It typically involves verifying your identity and reclaiming access through the recovery options available. Ensure that you check for any unauthorized transactions and update your security settings to prevent future breaches. Best of luck in recovering your account.
Asked Mar 1, 2026 3:12 PM
How do I regain access to my old account? I still see my old account on my phone. How do I regain access to it?
To regain access to your old account, please follow the prompts on the login screen of the app or website. There should be options for password recovery or account restoration. If you can see your old account on your phone, try logging in with the associated email or username and your last known password. If you have forgotten your password, use the "Forgot Password?" feature to reset it. Ensure that you have access to the email linked to the account for verification purposes.
Asked Feb 2, 2026 3:21 PM
My premium account expires today. I had no notice about it until I received a notice the $84 was being taken out of my checking account. I want to cancel the premium. How do I contact someone to get my money back?
There is a link to the most up-to-date contact information right here on this page that you are viewing. You can use that link to reach out and inquire about canceling your premium account and getting a refund.
Asked Dec 2, 2025 2:17 AM
Hi, I believe my account has been mistakenly suspended, and I would like assistance in resolving this issue. My username is [Iam_Kotresh]. Thank you!
There is a link to the most up-to-date contact information right here on this page you are viewing. Please use that link to reach out for assistance regarding your account suspension.
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