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X Customer FAQ

Top Answers & How-to Guides

What is X's Phone Number?

The question we are asked most often is about how to talk to X customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Get My Twitter Account Verified?

Twitter has made it easy to verify your account, and there is no cost associated with it. To apply for verification, you need to submit...

How Do I Update My Email on My Twitter Account?

With the information below, you should update your Twitter email address successfully with little to no problem. You need to be aware...
Ask any question you have about X customer service, get an answer now.

Recent X Customer Questions

Twitter suspended my account because I have violated there rules against inauthentic accounts so how do I write an appeal to them explaining that I am the legitimate owner of the account and that they made a mistake.

To write an appeal to Twitter regarding your suspended account, clearly explain your situation and assert that you are the legitimate owner. Begin by addressing the reason for the suspension and acknowledge Twitter's rules. State your case, including any relevant details that prove your identity and authenticity. Be concise, polite, and professional in your tone. Ensure you include any necessary account details such as your username and associated email address. Finish by requesting a review of your account suspension. Remember to follow Twitter's appeal process as outlined in their help section.
Asked Mar 29, 2025 2:53 PM

What is the best way to appeal the suspension of your X account

To appeal the suspension of your X account, follow the specific procedures outlined on the platform. Typically, this involves submitting an appeal form or response directly through the account login page or support section. Provide any relevant details that explain your situation clearly and concisely. Make sure to adhere to the community guidelines and terms of service to strengthen your appeal. Ensure you check for any updates regarding the appeal process as policies may evolve.
Asked Mar 25, 2025 9:20 PM

أريد إنشاء حساب جديد للمدرسة على منصة اكس لان الحساب الاول موقوف ولا اعرف رقم الجوال اللي يرسل عليه التوثيق والإيميل قديم وملغى

نحن نعتذر عن سماع ذلك. لإنشاء حساب جديد، يُفضل استخدام رقم هاتف وإيميل فعالين. تأكد من أن تكون المعلومات المستخدمة حديثة وصحيحة لضمان عملية التوثيق بنجاح. هناك رابط لأحدث معلومات الاتصال على هذه الصفحة يمكنك الاطلاع عليه للمزيد من المساعدة.
Asked Mar 7, 2025 5:10 AM

I am appealing the suspension of my accoutnt because it says that I violatied there rules against inauthentic accounts but I am a the owner of the account so they shouldn't have suspended my account.

If you believe your account was wrongfully suspended, you can appeal the decision by following the instructions provided in the suspension notification or by using the appeal process outlined in our guidelines. Make sure to provide any relevant information that supports your claim of ownership. We will review your appeal and take appropriate action based on the information provided.
Asked Mar 6, 2025 8:41 PM

Hi, I'm having trouble accessing my account due to incorrect password messages. I've tried resetting it, but I'm still locked out. My email is hshapiro@pa.net. Can you please assist me with this issue? Thank you! #CustomerService

There is a link to the most up-to-date contact information right here on this page, which you can use to find assistance with your account access issue.
Asked Mar 2, 2025 7:30 PM

Help me with my X customer service issue

Verification

How Do I Get My Twitter Account Verified?

Twitter has made it easy to verify your account, and there is no cost associated with it. To apply for verification, you need to submit...

Notifications

How Do I Turn Off Email Notifications from Twitter?

There are a few ways to turn off email notifications from Twitter. The easiest way is by changing your settings via the Twitter mobile...

Account Update

How Do I Update My Email on My Twitter Account?

With the information below, you should update your Twitter email address successfully with little to no problem. You need to be aware...

Unlinking Accounts

How Do I Unlink Twitter from Facebook?

If you have linked your Twitter account with your Facebook account then your tweets are automatically posted to your Facebook timeline....

Language Change

How Do I Change the Language on Twitter?

Twitter is a site that has grown from its American roots to become a worldwide phenomenon. The need for regional support has allowed...

Reporting Fake Accounts

How Do I Report a Fake Twitter Account?

Whether it's an account impersonating you, or just a fake account that doesn't belong in the community, here's how you can report all...

Tweet Issues

Why Aren't My Tweets Showing on Other People's Timeline?

Twitter remains a popular way for users to keep in touch. Content that's short and sweet provided in real time may have contributed...

How Do I Fix My Tweet Amounts If They Are Wrong on Twitter?

The problem of incorrect tweets is common and it does not have a specific cause. However, it is possible to fix. If you suspect that...

Search Removal

How Do I Remove My Twitter Account from Google Search?

This Gethuman guide explains how Google search results only update every so often, but you can request that they remove your Twitter...

Messages Restore

How Do I Restore My Direct Messages on Twitter?

Retrieving messages on Twitter can be a walk in the park if you follow the above guide. However, our team also provides customer care...

Follow Issues

Why Can't People Follow Me on Twitter?

Twitter provides several ways for people to obtain followers, which means sometimes people cannot follow you. If an account is Protected,...

Tweet Recovery

How Do I Recover All of My Deleted Tweets on Twitter?

Twitter makes it easy and intuitive for users to download and access their Twitter data, including deleted tweets. However, should...

Username Change

What Do I Do If Twitter Will Not Allow Me to Change My Username?

Changing both your Twitter username, or handle, and changing your display name are both simple, painless processes. In the event that...

Account Deletion

How Do I Delete My Twitter Account?

To delete your Twitter account, you must first deactivate it. After deactivation, Twitter provides a 30-day window for you to change...

Account Security

How Do I Fix a Hacked Twitter Account?

Twitter is a free social platform where users can post links, photos, videos, and texts. Sometimes, Twitter accounts get hacked, and...

How Do I Recover My Twitter Account?

If you lose access to your Twitter account, there are steps you can take to recover it. First, visit the Twitter login page and click...

How Do I Appeal a Suspension from Twitter?

Twitter has policies and terms of service that users must adhere to, or their accounts may be suspended. However, if you believe your...

What Do I Do If My Twitter Account Is Locked?

When users fail too many times to sign in to Twitter or X, they are temporarily locked out of their accounts. This lock-out typically...
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