X Customer Service Issues

The following are issues that customers reported to GetHuman about X customer service, archive #178. It includes a selection of 2 issues reported from November 18, 2023 until December 21, 2023. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.

Hello, I am experiencing an issue where my account has been unexpectedly frozen and is restricted to read-only mode. I am unsure of the cause for this action. My account holds significant value to me, and I am confident that I have not breached any regulations or guidelines. I kindly request clarification on the circumstances leading to this restriction. The current method of punishment feels unjust and challenging to comprehend. Despite sending numerous emails, I have yet to receive any form of communication in return. I find this lack of response to be highly unreasonable. I am eager to understand the rationale behind the account freeze and am requesting an opportunity to provide my perspective on the matter. Thank you for your attention to this matter.

Hello, I am experiencing some issues with my Twitter account. I am unable to see my posts, create new ones, view other users' posts on their pages, or comment on posts. My account is less than 24 hours old, and I am unable to complete the setup process because the last link "Follow 3 topics" is not working. I am also having trouble accessing the Twitter help center as the link is not functioning. This problem has been going on for over 8 hours, and despite reaching out on two other Twitter platforms for help, I have not received any useful assistance. Please help me!