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How Do I Report a Fake Twitter Account?

In a nutshell: If you have encountered an X (formerly known as Twitter) profile that you know is fake (whether a bot or one person impersonating another), you should report it. Even if the profile isn't impersonating you specifically, reporting it can make the site less misleading and reduce fraud.

Introduction

If you have encountered an X (formerly known as Twitter) profile that you know is fake (whether a bot or one person impersonating another), you should report it. Even if the profile isn't impersonating you specifically, reporting it can make the site less misleading and reduce fraud.

What You'll Need

You do not need to have an X account to report a fake profile on X.Once you report a fake X account, the company will review the profile and the relevant posts to see if they are in violation of its policies about deceptive identities. There is no way to tell how long this investigation will take.If the account is found to be in violation of X's policies, the company may suspend the account or it may force the owner to make changes that bring it in line with the company's policies.If the company contacts the owner of the account you reported, it will neither reveal your identity nor provide the details of your report.Even if the reported account is suspended, you cannot request to have the username of the suspended account as your own. X policy does not permit this.

Go to the profile page of the profile that you want to report.

To make the report via X's Impersonation Report Form, skip to step 8.

Click on the three dots icon.

Select the "Report" option.

Click on "Authenticity."

Choose "Impersonation," "Spam," or "Misleading Identity," whichever option best describes what kind of fake profile you believe it to be.

Indicate whether it is you, someone else, or your company brand that is being impersonated.

Follow the prompts to finish submitting the report.

Do not continue with additional steps.

Go to the X Impersonation Report Form.

X Impersonation Report Form

How Do I Report a Fake Twitter Account? (Step 8)

Click on the "Who is being impersonated" drop down menu and select an option to describe who is being impersonated.

If it is your company or brand that is being impersonated, go to the X trademark policy page, as there is information there that you will need to know before making your report.
X Trademark Policy Page

Click on the "Relationship to the victim" drop down menu and select the option that best describes your relationship to the person or organization who is being impersonated.

Make sure that your computer's camera is on, and that you have your government-issued ID on hand.

Click on the "Start" button underneath the "Government ID Verification" header.

Follow the prompts to take pictures of both your face and your ID in order to prove your identity.

Fill out the form with the requested information, such as the username of the profile you are reporting, your email address, and links to specific posts from this profile.

You can add any information not specifically requested by the form in the "Provide more details about what's happening" text box. Be comprehensive when filling out this text box, but don't let your report run on too long.

Click on the "Submit" button to submit the report.

Conclusion

If you have any questions or need assistance, contact an X customer service representative. Unfortunately, X does not provide customer service over the phone. However, online contact options exist.h

Further questions?

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Report a Fake Twitter Account?

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