What Do I Do If My Twitter Account Is Locked?
In a nutshell: When users fail too many times to sign in to Twitter or X, they are temporarily locked out of their accounts. This lock-out typically lasts for an hour. Users can try disabling third-party applications or waiting another hour before attempting to sign back in. If these steps do not work, users can check their email for a Reset Password link or verify their account via email, phone, or Recaptcha. If all else fails, users can contact Customer Support.
Introduction
Twitter or X limits the number of times a user tries to sign in to prevent hackers from guessing your password. You'll be temporarily locked out of your account after too many failed attempts to sign in. For security purposes, you won't be able to log back in even with the new password. Users may also be locked out of their accounts or have limited access to certain features when they violate the rules or the terms of service. Use the step-by-step guide below to regain access to your Twitter or X account.
Wait for an Hour
A temporary lock-out only lasts for an hour. Just wait for an hour before logging back into your account.
Disable Third-Party Applications
Still can't log in? Try to disable any third-party application you're using, such as Hootsuite, or any widget.
Wait Another Hour
Sign Back In
Are you already logged in? Re-enable your 3rd party application only when you've successfully logged back in to Twitter.
Check Your Email
If the steps above don't work, your account may be hacked. Check your email for the Reset Password link sent by Twitter.
Follow the Instructions on the Email
Verify Your Twitter Account by Email, Phone or Recaptcha
When the steps above still don't work, and you're still locked out of Twitter, use the additional steps below to help you log back into your account. Twitter will be asking you to verify your account.
Log in to Your Account
Look for the message that says you're locked out.
Hit Start
Enter the Phone Number Associated With Twitter
Wait for the Verification Code Sent Via Text
Enter the Verification Code
Click Submit to Unlock Your Twitter Account
Use Email to Verify Account
If you can't verify your account by phone, verify your Twitter via email.
Log Back In to Twitter
Look for the message that says verify your account.
Hit Start
Tap Send Email on the Next Screen
Check Email for the Verification Code
Check the junk folder if you can't see the code in your inbox.
Enter the Code
Tap Verify to Unlock Your Twitter Account
Complete a Captcha Challenge
Log Back in to Twitter
Look for the Message That Says Verify Account
Tap Start
Complete the Captcha and Tap Continue to X to Fix the Problem
Conclusion
If you still cannot log in to your account after using all the steps above, contact Customer Support. Users who can't remember their password should use the Reset Password link to log back into their accounts and complete the verification process. Also, when your account has displayed strange or unusual activities, visitors will see this, and Twitter will ask if they still want to view your account. You can avoid getting locked out of Twitter by following the terms and other rules. For further questions, don't hesitate to get in touch with Twitter Customer Support.
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